Student conduct, bullying and harassment

Student conduct

In the interests of the entire City community, we expect certain standards of individual behaviour. These are broadly set out in the 'We are City' student charter statement. City also has a duty to maintain the academic integrity of its awards and action will be taken where cheating or other unfair behaviour by students is identified.

In addition to City and You, all students are expected to abide by our Regulations and supporting policies governing student activities which are available in the City, University of London Quality Manual. This includes our Student Bullying and Harassment policy, which sets out some specific behaviours that are unacceptable in the City environment.

Particular students will also need to follow relevant Codes of Conduct, for example:

The Learning Development Centre has provided the online resource StudyWell to help students avoid academic misconduct and understand, in particular, what constitutes plagiarism and how the tool TurnItIn can be used to prevent plagiarism.

For more information about misconduct, academic misconduct, student discipline and the related procedures please visit the Academic Services Student Conduct page.

Bullying and harassment

Harassment and bullying undermine the core values of City, and can have a serious and negative effect on the health, confidence, morale and performance of those affected by it, and on the working, learning and living environment.

City takes all reports of bullying and harassment of students extremely seriously, and will manage all reports received with appropriate confidentiality and sensitivity.

We have a policy on Student Bullying and Harassment.

If you experience bullying or harassment during your studies, there are a number of things you can do, both informally and formally, to resolve the issue.

Find out more about the informal and formal processes below.

Informal - Personal resolution

First, try raising the issue informally with the perpetrator to give them an opportunity to understand and address your concerns.

Make clear the behaviour that is problematic, and why you are requesting that it stops.

Options to consider include:

  • Talking informally to the person about their behaviour
  • Writing to the person
  • Asking another student or a member of staff to go with you to speak to the person
  • Keep records of what has happened, in case these are needed later

You are encouraged to take action as soon as you can after an incident has occurred. A delay may result in an incident becoming more severe, or more difficult to resolve at a later stage.

Informal - City support

You may seek informal support from one or more of the City student support services available:

Local support:

  • Your Personal Tutor
  • Your Programme Director or Head of Department
  • Your programme's Placement Coordinator, if relevant

Check your Programme Handbook for details of any additional personal support available to you.

City support:

  • The Student Centre
  • The Counselling and Mental Health Service
  • The Students' Union Support Service
  • The Learning Success Team
  • The Chaplaincy and Faith Advisory Team
  • Request support from a Harassment Adviser

Advice about incidents involving someone that is not a student or staff member

Incidents involving a third party that is not a member of the City community can be complex, especially if there is a contractual relationship with us.

Where an incident has taken place at a third party organisation, the most relevant person to determine how City can best provide support would normally be expected to be the person with responsibility for our relationship with the third party concerned.

For example:

  • Placement provider -
    please contact the Placement Coordinator for your programme
  • Independent Halls of Residences -
    please contact the Student Centre (University building, level 2)

Placement Co-ordinators, Personal Tutors, Advisors in the Student Centre (and other individuals depending on the service) can provide advice and guidance, and should be contacted if students have any concerns about the outcome of an investigation into allegations conducted by the third party.

Students are also encouraged to make use of our support services outlined above.

Formal resolution through City procedures

If informal efforts to resolve the issue are not successful, or you are not able to raise the issue directly with the perpetrator, you can also raise the matter using the City's formal procedures.

You are encouraged to take action as soon as you can after an incident has occurred. A delay may result in an incident becoming more severe, or more difficult to investigate and resolve at a later stage. Giving us an early opportunity to address your concerns will help us to bring about a positive outcome for all concerned.

The formal processes used to review an issue depends on who the allegations are made about: