Harassment and bullying

Harassment and bullying undermine the core values of City, and can have a serious and negative effect on the health, confidence, morale and performance of those affected by it, as well as on the working, learning and living environment.

City takes all reports of bullying and harassment of students extremely seriously, and will manage all reports received with appropriate confidentiality and sensitivity, as laid out in our policy on Student Bullying and Harassment.

What can I do if I have experienced harassment and bullying?

Here at City there is lots of support available to help you resolve these matters. There are both informal and formal resolutions options for you to consider – you can find more information about both of these below, to decide which the best route is for you.

Try to resolve the matter informally

If you feel comfortable to do so, you can try raising the issue informally with the perpetrator to give them an opportunity to understand and address your concerns, and hopefully to apologise for their behaviour. Be clear about what the behaviour that is problematic is, and why you are requesting that it stops. This is called informal resolution.

If you are unsure about how to go about informal resolution, but would like to give it a try, you can speak to a Harassment Adviser about the best way to do this, and whether this is the right option for you.

Approaches to consider include:

  • Talking informally to the person about their behaviour
  • Writing to the person
  • Asking another student or a member of staff to go with you to speak to the person
  • Keep records of what has happened, in case these are needed later.

If you feel an attempt at informal resolution might be helpful, you are encouraged to take action as soon as you can after an incident has occurred. If you do not feel comfortable with this approach and feel that it may make the situation worse, you do not need to attempt informal resolution, and can proceed directly to the formal part of the process.

Find support and information about how we can help

Informal support from City

If you’ve experienced harassment and bullying, you can seek informal support from one or more of the City student support services available.

Harassment Advisers

Harassment Advisers are a group of staff volunteers trained to provide advice and support to students who feel they are being subjected to harassment or bullying, or have themselves been accused of harassment or bullying. Their role is to listen and assist individuals to explore the available options to resolve the issues, no matter how sensitive.

Find our more about our Harassment Advisers and how to speak with them.

Local support

  • Your Personal Tutor
  • Your Programme Director or Head of Department
  • Your programme's Placement Coordinator, if relevant.

Check your Programme Handbook for details of any additional personal support available to you.

City support

  • The Student Centre
  • The Student Counselling and Mental Health Service
  • The Students' Union Support Service
  • The Chaplaincy Team.

If informal efforts to resolve the issue are not successful, or you have decided that informal resolution would not be appropriate in your circumstances, you can raise the matter formally through City’s Student Bullying and Harassment Policy and Student Disciplinary Regulations.

In order to ensure we can best support you, we would advise raising the matter formally with the University as soon as possible, and would also advise that you contact a Harassment Adviser if you need any support with this.

The formal processes used to review an issue depends on who the perpetrators of the harassment and bullying have been.

Harassment and bullying by a student (formal process)


Formal allegations about the conduct of a City, University of London student will be considered under Senate Regulation #13 on Student Discipline.

Complete the Student Harassment and Bullying Form.

If you have any questions relating to this form, you should address these by emailing Student and Academic Services

In order to formally initiate an investigation under the Student Disciplinary Regulation, you should complete the Student Harassment and Bullying Form and email this to the Head of Academic Services (or equivalent) for your School, details of which can be found below.

Cass Business School

Damian Williams

City Law School

Aurelia Murphy (Academic Programmes)

Kiri Lee (Professional Programmes)

School of Arts and Social Sciences

Kieran Brookes

School of Health Sciences

Anthony Copeland

School of Mathematics, Computer Science and Engineering

Cat Edera

Harassment and bullying by a member of staff (formal process)

Formal allegations about the conduct of a City, University of London staff member will be considered under Senate Regulation #26 on Student Complaints. If the complaint is found to be substantiated, the issue will be referred to the appropriate staff disciplinary procedures.

Learn more about the Complaints Process

Complete the Student Complaints Form