A confidential service which provides support to help you thrive at university

Our team provides support for students with a range of disabilities, long-term health conditions, and autism spectrum conditions.

Our specialist Disability Advisors have experience of working with students with a variety of conditions.

We provide practical and emotional support to help minimise or eliminate barriers to learning and participation and enhance your university experience.

Who we support

  • Students with a diagnosed, long term physical health condition(s)
  • Those with a physical disability such as a hearing impairment
  • Students with a diagnosed autism spectrum disorder (ASD)

All city students who meet the above criteria can register to receive adjustments however, to be eligible for ongoing support, you must be a UK-based, current student and registered with a GP. To find you nearest NHS surgery, please visit www.nhs.uk. Students with a long term, physical health condition are encouraged to contact the Student Health Service, if they become unwell whilst on campus.

Find out how to access this service

How we can help

Although we do not provide medical treatment and do not replace the support you should receive from the NHS, we can provide the following:

  • Support and advise about the transition to university
  • Recommendations for reasonable adjustments including adapted accommodation
  • Specialist autism mentoring to help you manage your studies and time at university
  • Referral for specialist study skills and compensatory strategy support
  • Referral for personal evacuation plan (PEEP) assessment
  • Information about university processes
  • Information about additional funding for home students
  • Information about additional funding for international students
  • Signposting, support with referrals to and liaison with internal and external services
  • Workshops and self-help resources, for more information visit our Moodle page

If you are eligible for Disabled Students Allowance (DSA), you must apply for this in order to receive autism mentoring.  There may be instances where it is not felt that our service can offer you the most appropriate support.  In these cases, we will talk to you about alternative services that would better meet your needs.

How to access us

To register with the Disability Team, please complete our Initial Contact Form.

Please note: We do not provide letters of support for Extenuating Circumstances unless you are engaged in regular support with our team.

Students with short-term injuries

If you have short term injury, are pregnant or recovering from surgery, you may be able to access support through our Student Health Service including recommendations for temporary exam arrangements.

Find out how to access this service

Scribes and/or readers for remote exams

If you are already registered with our team and, previously received in person support from a reader and/or a scribe during exams, you may wish to consider alternative assistive technology solutions for online assessments.  Detailed information about assistive technology or software packages that you may find useful is available on our Moodle page.  Please navigate to the Assistive Technology section and open the Free Assistive Technology for PCs and Macs document.

If you chose to use assistive technologies in place of in person reader and/or scribe support, please ensure that you familiarise yourself with this in advance of your exams or other assessments. If you have any questions regarding the above and would like to discuss assistive technology solutions in more detail, please contact us.

Meet the team

  • Sarah Hopp – Neurodiversity and Disability Services Manager
  • Ellena Tibbitts – Disability Advisor
  • Lucy Clegg – Disability Advisor
  • Naomi Weber- Disability Advisor
  • Lena Jogie - Disability Advisor
  • Administration team: Yati Abd Razak, Hannah Dixon, Elena Clements & Christopher Wilson

Applying for Disabled Students' Allowance

Disabled Students’ Allowance ( DSA ) is support to cover the study-related costs you have because of a mental health problem, long term illness or any other disability.

This can be on its own or in addition to any student finance you get.

The type of support and how much you get depends on your individual needs - not your household income.

You do not need to pay back DSA.

To find out if you are eligible, visit www.gov.uk/disabled-students-allowances-dsas/eligibility

Please note, if you are eligible for an NHS Bursary you should complete your application via your Bursary Online Support System (BOSS) account.

Additional resources

We understand that students may be worried about current world circumstances. Regularly updated information and guidance regarding COVID-19 and your studies can be found here.

We also have lots of resources available to support you to stay connected, take care of yourselves and manage your studies remotely available through Togetherall, on our Moodle page and Instagram @cityunistressless.

Latest updates

Visit our dedicated SharePoint site for the latest Disability and Neurodiversity updates at City