City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 19 Oct 2020 10:41am

A confidential service which provides support to help you thrive at university

As a result of the evolving situation regarding Coronavirus (COVID-19) and following government guidance, the Student Counselling, Mental Health and Accessibility Service will be offering remote support for the foreseeable future.

Our team provides support for students with a range of disabilities and autism spectrum disorders.  Our dedicated advisors have experience of working with students with a variety of conditions, they provide practical and emotional support to help minimise or eliminate barriers to learning and participation and enhance your university experience.

Who we support

  • Students with a diagnosed, long term physical health condition(s)
  • Those with a physical disability such as a hearing impairment
  • Students with a diagnosed autism spectrum disorder (ASD)

All city students who meet the above criteria can register to receive adjustments however, to be eligible for ongoing support, you must be a UK-based, current student and registered GP.  To find you nearest NHS surgery, please visit Students with a long term, physical health condition are encouraged to contact the Student Health Service, if they become unwell whilst on campus.  For more details and information about how to access this service, please see here.

How we can help

Although we do not provide medical treatment and do not replace the support you should receive from the NHS, we can provide the following:

  • Support and advise about the transition to university
  • Recommendations for reasonable adjustments including adapted accommodation
  • Specialist autism mentoring to help you manage your studies and time at university
  • Referral for specialist study skills and compensatory strategy support
  • Referral for personal evacuation plan (PEEP) assessment
  • Information about university processes
  • Information about additional funding for home students, see here
  • Information about additional funding for international students, see here
  • Signposting, support with referrals to and liaison with internal and external services
  • Workshops and self-help resources, for more information visit our Moodle page

If you are eligible for Disabled Students Allowance (DSA), you must apply for this in order to receive autism mentoring.  There may be instances where it is not felt that our service can offer you the most appropriate support.  In these cases, we will talk to you about alternative services that would better meet your needs.

How to access us

If you are eligible for our support would like to register with us, please follow the steps below:

  1. Complete the online disability pre-registration form available on your eVision homepage
  2. Send medical evidence confirming your diagnosis, download the medical evidence requirements
  3. Our team will then contact you with information about next steps

Please note: We do not provide letters of support for Extenuating Circumstances unless you are engaged in regular support with our team.

Students with short-term injuries

If you have short term injury, are pregnant or recovering from surgery, you may be able to access support through our Student Health Service including recommendations for temporary exam arrangements.  For more details and information about how to access this service, please see here.

Scribes and/or readers for remote exams

If you are already registered with our team and, previously received in person support from a reader and/or a scribe during exams, you may wish to consider alternative assistive technology solutions for online assessments.  Detailed information about assistive technology or software packages that you may find useful is available on our Moodle page, see here.  Please navigate to the Assistive Technology section and open the Free Assistive Technology for PCs and Macs document.

If you chose to use assistive technologies in place of in person reader and/or scribe support, please ensure that you familiarise yourself with this in advance of your exams or other assessments. If you have any questions regarding the above and would like to discuss assistive technology solutions in more detail, please contact us.

Meet the team

Midge Seymour-Roots - Head of Student Counselling and Mental Health Service

James Saward – Neurodiversity and Disability Services Manager

Disability team: Ellena Tibbitts – Disability Advisor

Lucy Clegg – Disability Advisor

Admin team: Yati Abd Razak, Tim Curtain, Daniel Shannon-Hughes, Tiziana Tuveri

We understand that students may be worried about current world circumstances.  Regularly updated information and guidance regarding COVID-19 and your studies can be found here. We also have lots of resources available to support you to stay connected, take care of yourselves and manage your studies remotely available through Togetherall, on our Moodle page and Instagram @cityunistressless.