Coronavirus

City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 03 Apr 2020 12:30pm

The Student Counselling & Mental Health Service is comprised of two teams who provide practical and emotional support to students.

As a result of the evolving situation regarding Coronavirus (COVID-19) and following government guidance, the Student Counselling, Mental Health and Accessibility Service has suspended all in person appointments and will be offering remote support for the foreseeable future. This reduced service will take a different format to that previously offered; further information can be found below. If you are unsure which team would best support you, please email us.

A full list of other university student support services can be found here.  If you have questions about your course and/or assessments, please contact your course office.

Please note, we are unable to provide support to students who have interrupted or been suspended or withdrawn from their studies. We do not provide mental health diagnosis, psychiatric or psychological treatment and are unable to provide letters for extenuating circumstances.

Student Counselling team

The Student Counselling team is now offering offer a confidential, 30 minute online consultation. This provides an opportunity to check-in with you, think about how you’re managing under the current circumstances and consider what resources are available to support you. To access this service please complete the following steps:

  • Complete the counselling pre-registration form which you’ll find on your eVision homepage
  • Once we’ve received this we will email you with further information about how to book an appointment

To use this service you must be a current student, living currently in the UK and registered with a UK GP.  If you are not registered with a GP, please visit the NHS website for more information.  We do not provide out of hours or crisis support, if you require mental health or urgent support, please see our list of crisis and emergency information and helpline services.

Mental Health team

The Mental Health team offers confidential, practical support and guidance to students with a diagnosed mental health condition(s) and those referred by City Cares. Under the current circumstances, our usual in-person registrations are suspended until further notice. However, we are currently able to provide the following remotely:

If you require reasonable adjustments such as exam arrangements, please complete the following steps:

Please note: Temporary adjustments will only be in place until 31st August 2020. Students who wish to extend their adjustments will need to contact us and attend an in person registration appointment prior to the start of the new academic year, on resumption of normal services. To complete registration with us and extend adjustments at that point, further medical evidence may be requested and there is no guarantee adjustments will be extended.

If you do not have a formal mental health diagnosis you can access the Student Counselling team‘s consultation service (above). To use these services you must be a current student, living in the UK and registered with a UK GP. If you are not registered with a GP, please visit the NHS website for more information. We do not provide out of hours or crisis support, if you require mental health or urgent support, please see our list of crisis and emergency information and helpline services.

Guidance about COVID-19 and studying at home

We understand that students may be worried about current news and circumstances and that studying and completing assessments at home may present challenges.  There’s lots of useful advice available to support you to cope with feelings of stress and anxiety and take care of yourself during this period, as well as guidance to help you to study and manage your assessments at home including information about educational technologies, which you can find of our Moodle page.

If you have questions about your course and/or assessments, please contact your course office.

We know you may have questions about Extenuating Circumstances, we have updated our guidance and more information about this and other university processes can be found here: Guidance on Extenuating Circumstances

The Students’ Union can provide further information and support with these processes.

You can find the latest information about the Coronavirus (COVID-19) and impact to university services on the Student Hub.  If you have any other questions about the current situation please contact coronavirus-guidance@city.ac.uk

Urgent or out of hours support

The Student Counselling, Mental Health and Accessibility Service does not provide out of hours or crisis support. If you need urgent or out of hours support please see our list of crisis and emergency information and helpline services.

Confidentiality

All personal information that you share with the Student Counselling, Mental Health and Accessibility Service is considered sensitive under the General Data Protection Regulation (GDPR), 2018. It will remain strictly confidential and will only be disclosed to relevant parties at your request and/or with your knowledge and consent.

Student Counselling, Mental Health and Accessibility Service staff attend external supervision and meetings of the City Multidisciplinary Team, similarly bound by confidentiality. The only exception arises where there is concern for the safety of individuals.

Further information on confidentiality can be found here.

Meet the teams

The service has a team of professionally trained and widely experienced counsellors, therapist and specialist mental health advisors. They are accustomed to helping people from many different backgrounds and cultures with a wide range of personal and academic concerns. Below you will find a list of our current staff members:

  • Midge Seymour-Roots - Head of Student Counselling and Mental Health Service
  • Hannah Abrahams - Senior Mental Health Advisor
  • Rachel Fahy - Mental Health Advisor
  • Barinder Lahli – Mental Health Advisor
  • Fiona Yaron-Fields - Student Counsellor
  • Lynne Mark - Student Counsellor
  • David Glyn - Group Counsellor
  • Sophie Greenfield - Student CBT Therapist
  • Colette Hagan - Student CBT Therapist

Administrative Team

  • Jenny Aster - Service Administrator
  • Tiziana Tuveri - Service Administrator
  • Tim Curtain – Service Administrator

Which team do I need?

If you’re not sure which team you need, why not email us or attend an initial consultation.