City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 20 Sep 2021 1:31pm

A confidential service free to all City students.

As a result of the evolving situation regarding Coronavirus (COVID-19) and following government guidance, the Student Counselling, Mental Health and Accessibility Service will be offering remote support for the foreseeable future.

Our team offers a safe place to talk and think about matters that are troubling or distressing you.  We have significant experience of working with a diverse range of students and appreciate that studying at university can be challenging and, made more difficult by past or current personal and academic experiences and circumstances.

Who we support

Support can be accessed by all current UK-based students however, to be eligible for ongoing support you must be registered with a UK based GP.  To find your nearest NHS surgery, please visit

We are unable to offer ongoing counselling support to students who are abroad, those who are dormant, have suspended or interrupted however, these students can access self-help and peer support through Togetherall. Withdrawn students are unable to access our service and should contact their GP or local doctor for support.

How we can help

All current students can attend an initial consultation to discuss their circumstances and explore the support that may be available.  Services that you may be offered one of the following:

  • Long and short term group therapies
  • Brief individual psychodynamic counselling or cognitive behaviour therapy
  • Support with referrals to internal and external services
  • Access to Togetherall, a digital mental health self-help and peer support service
  • Workshops and self-help resources, visit our Moodle page

We do not provide mental health diagnosis, psychiatric or long-term psychological treatment and, there may be instances where it is not felt that our service can offer you the most appropriate support. In these cases, we will talk to you about alternative services that would better meet your needs. There may also be times when you feel you need support but don’t require or feel that counselling is right for you and may be interested in the other opportunities offered by the university.

How to access our service

If you feel you would benefit from counselling support, please follow the steps below:

  1. Complete the Student Counselling registration form which you can access from your evision homepage.
  2. Follow the steps in the email received following submission of your form
  3. Attend an initial consultation over Microsoft teams, this is a brief 20-minute session to talk to a member of our team about your circumstances and consider the support that may be available to you.

Please note: We do not provide letters of support for Extenuating Circumstances, following an Initial Consultation.

Meet the team

Midge Seymour-Roots - Head of Student Counselling, Mental Health and Accessibility Service

Counselling team:

Fiona Yaron-Field - Student Counsellor and Integrative Art Psychotherapist

Lynne Mark - Student Counsellor

David Glyn - Group Counsellor

Sophie Greenfield - Student CBT Therapist

Colette Hagan - Student CBT Therapist

Lola Morrison – Trainee Student Counsellor

Admin team:     Yati Abd Razak, Tim Curtain, Daniel Shannon-Hughes, Tiziana Tuveri

Crisis and Emergency

We do not provide out of hours or crisis support.  If you are concerned about your safety or the safety of someone else, please see our Crisis and Emergency and Helpline Support pages.