Crisis and emergency

Contacts for medical or mental health emergencies

Are you worried about yourself or another student?

I require immediate, urgent medical or psychological help and support

If you require immediate, urgent medical or psychological help and support you can do any of the following:

  • Contact your GP to book an emergency appointment – your G.P. holds responsibility for your healthcare
  • Call the Samaritans on 116 123 – the 24 hour helpline can also be used for non-emergency situations.
  • If you are currently in student halls you can contact a member of staff for help and support
  • Visit your nearest walk-in clinic 
  • Visit your nearest A&E
  • Call the NHS emergency and urgent care service on 111
  • If more immediate, urgent care is required you can call an ambulance by dialling 999.

For a list of other helpline, text and in-person support services please see our helpline page.

I have a mental health condition and access specialist NHS services

If you have a mental health condition and are already accessing specialist NHS services, as well as making use of the emergency medical and psychological services listed above, you are encouraged to do the following:

  • Contact your specialist mental health team (e.g. Community Mental Health team, Early Intervention team etc)
  • If you are currently under the care of a local Crisis Team you can contact them directly
  • Follow your personalised crisis and emergency plan or any advice provided by your specialist team

For a list of other helpline, text and in-person support services please see our helpline page.

The Student Counselling and Mental Health Service

The Student Counselling & Mental Health Service is not a crisis support service however, in addition to the emergency specific services listed above, our service is usually open Monday to Friday 9am – 5pm.  If you feel you need to speak to a member of our team urgently you can visit or contact us.  Where possible we will try to offer you a same day discussion.  If the service is closed and you are concerned for your safety and wellbeing and feel that you need more immediate, urgent medical of psychological help you should contact any of the services listed above.