Additional support services

Samaritans

Whatever you’re going through you can call the Samaritans for free, any time.  They offer support 24 hours a day, 365 days a year.  You don’t have to be feeling suicidal to call them.

Helpline: 116 123

Callers who are deaf or who have hearing or speech impairments can use the Next Generation Text (NGT) service

Email support: jo@samaritans.org(they aim to respond to emails within 12 hours)

In-person emotional support is offered on a drop-in basis, you are advised to call in advance.  Find your nearest service here.

Papyrus

For young people under the age of 35 who have been thinking about taking their own life or have tried to harm themselves or those who are concerned about a young person.

HOPElineUK: 0800 068 4141 (please see the website for details of their operating times)

SANE

A leading UK mental health charity which offers emotional support and information to anyone affected by mental ill-health including family, friends and carers.  This includes support lines, stories and blogs.

SANEline: 0300 304 7000 (4.30pm – 10.30pm)

SANE Textcare: a text services that allows you to arrange for messages of support at times that are right for you e.g. a regular time when you notice you feel lonely or isolated or a specific time when you would like some extra support such as before attending an appointment.  For more information and to access this service please see here.

SANE Support Forum: A space to share your experiences with other members and give and receive mutual support.  For more information and to access the forum please see here.

The Black, African and Asian Therapy Network

An independent organisation specialising in working psychologically - informed by an understanding of intersectionality - with people who identify as Black, African, South Asian and Caribbean.

Muslim Counsellor & Psychotherapist Network

A network providing resources to the public. Their Counselling Directory lists professional, qualified and trained Muslim Counsellors, Psychotherapists & Psychologists, who work privately.

Nafsiyat - Intercultural Therapy Centre

Offers short term intercultural therapy to people from diverse backgrounds who live in Islington, Camden, Haringey and Enfield.

Imkaan

Offers a comprehensive list of support services in the UK for BAME women who are affected by violence.

Muslim Women's Network UK

A national charity working to improve social justice and equality for Muslim women and girls.  They offer a faith and culturally sensitive counselling service, as well as a helpline which offers information, support, guidance and referrals for those who are suffering from or at risk of abuse or facing problems on a range of issues.

Muslim Community Helpline

A confidential, non-judgemental listening and emotional support service.

Helpline: 0208 908 6715 or 0208 904 8193 (Monday-Friday, 10am-1pm)

Singapore UK Association (SUKA)

Seeks to bring together Singaporean families, professionals and students to develop friendships and celebrate Singapore's multicultural events in the UK.

The Japan Society

Organises a wide range of events

The Black Students Mental Health Project

Good Thinking has partnered with the Black Students Mental Health Project (BSMHP) to host a range of mental wellbeing resources, including blogs, podcasts and videos, which have been created by the black community within London South Bank University (LSBU).

London Friend

A specialist service developed to improve the health and mental well-being of Lesbian, Gay, Bisexual and Transgendered people (LGB&T).  For further information please visit their website.

Switchboard LGBT+ helpline: 0300 330 0630 (10am – 10pm)

Galop

An anti-violence charity offering emotional and practical support for LGBT+ victims of hate crime, sexual violence or domestic abuse.

National LGBT Domestic Abuse Helpline: 0800999 5428 (includes physical, psychological, emotional, sexual and financial abuse)

akt

A charity that supports LGBTQ+ young people aged 16-25 in the UK who are facing or experiencing homelessness or living in a hostile evnironment.

Victim Support

Supportline: 0808 1689 111 (you can dial 141 to hide your number but check with your network provider as this doesn’t work with all mobile networks).  For operating hours please see here.

Text Relay and Interpretation

If you are deaf or hard of hearing you can contact Victim Support using Next Generation Text: 18001 0808 1689 111

Supportline also has an interpretation service for those who do not speak English as a first language.

The Havens

If you have been the victim of rape or sexual assault within the last 12 months, The Havens can help. They offer urgent medical examinations and can be contacted 24 hours a day.  They provide support at three London locations depending on your preference. You don’t have to be referred or speak to the police to use this service.

Telephone: 020 3299 6900

You can find your nearest, alternative rape and sexual assault referral centre here.  These services provide support to victims/survivors of rape or sexual assault regardless of whether you choose to report the offence to the police.  They provide a provide space for interviews and medical examinations.  Some may also offer counselling services.

Rape Crisis

A 24 hour national Freephone helpline service.

Helpline: 0808 802 9999 (12-2.30pm and 7-9.30pm)

Galop

An anti-violence charity offering emotional and practical support for LGBT+ victims of hate crime, sexual violence or domestic abuse.

National LGBT Domestic Abuse Helpline: 0800999 5428 (includes physical, psychological, emotional, sexual and financial abuse)

Before you call helpline services you are advised to ensure that you are safe when you call the helpline.  This means that the perpetrator of the abuse is not in the same property as you (even if they are in another room, the garden or asleep), to avoid your call being overheard.  Please note, there may be a slight delay to your call being answered so try to ensure that you have sufficient time during which to make a call, safely.

Women’s aid

A service offering a national 24 hour helpline for female victims of domestic violence

If you are in immediate danger call 999.

Freephone National Domestic Violence Helpline: 0808 2000 247

Please note, it is not always possible for a caller to connect immediately to a helpline worker during peak times 9.30am-3.30pm, you may be connected to a voicemail service.  For more information please see here.

Mankind

A specialist support service specifically for male victims of domestic abuse and violence

If you are in immediate danger call 999.

National Helpline: 01823 334 244 (Monday-Friday 10am - 4pm + 7pm – 9pm)

Helpline services for the deaf are provided through Text Relay. Visit www.textrelay.org for details

Galop

An anti-violence charity offering emotional and practical support for LGBT+ victims of hate crime, sexual violence or domestic abuse.

National LGBT Domestic Abuse Helpline: 0800999 5428 (includes physical, psychological, emotional, sexual and financial abuse)

Drinkline

A free, confidential helpline for those who are concerned about their drinking or someone else’s.

Helpline: 0300 123 1110

Frank

Offers information and a 24 hour national drug helpline.

Helpline: 0300 123 6600

Frank also offers an online, confidential live chat service (2-6pm).  To access this service please see here.

Call Studentline 0808 801 0811 Weekdays 12-8 Weekends 4-8

Find more information online at Beat Eating Disorders

Cruse bereavement care

National Day by Day Helpline (Tel) 0844 477 9400

North London branch (Tel) 020 8340 1716

Find out more about the services available at Cruse

The organisations listed below offer services which are accessible to those with hearing impairments.

Samaritans

Whatever you’re going through you can contact the Samaritans for free, any time.  They offer support 24 hours a day, 365 days a year.  You don’t have to be feeling suicidal to contact them.

Callers who are deaf or who have hearing or speech impairments can use the Next Generation Text (NGT) service

Email support: jo@samaritans.org(they aim to respond to emails within 12 hours)

SANE

A leading UK mental health charity which offers emotional support and information to anyone affected by mental ill-health including family, friends and carers.  This includes support lines, stories and blogs.

SANE Textcare: a text services that allows you to arrange for messages of support at times that are right for you e.g. a regular time when you notice you feel lonely or isolated or a specific time when you would like some extra support such as before attending an appointment.  For more information and to access this service please see here.

SANE Support Forum: A space to share your experiences with other members and give and receive mutual support.  For more information and to access the forum please see here.

CALM – Campaign Against Living Miserably

Support dedicated to supporting young men who are feeling low, depressed, suicidal or in crisis

Find their webchat helpline here (open 5pm – midnight)

Mankind

A specialist support service specifically for male victims of domestic abuse and violence.  If you are in immediate danger call 999.

Helpline services for the deaf are provided through Text Relay. Visit www.textrelay.org for details

Victim Support

If you are deaf or hard of hearing you can contact Victim Support using Next Generation Text: 18001 0808 1689 111

For operating hours please see here.

Anxiety UK

Support, advice and information on a range of anxiety and anxiety-based depression conditions.

Text Service: 0753 7416 905 (Monday to Friday, 9.30am – 5.30pm).  Responses are limited to 150 characters.

Anxiety UK

A charity offering support to those living with anxiety, specific phobias and anxiety-based depression.  Services are available Monday to Friday, 9.30am – 5.30pm (excluding bank holidays).

Infoline: 03444 775 774

Email: support@anxietyuk.org.uk

Text: 07537 416 905

Low cost therapy is also available through this service.

For more information about different types of support offered, please visit their website or call the Infoline.

OCD Action

UK national charity specialising in Obsessive Compulsive Disorder (OCD).  OCD action offers support to anyone affected by OCD including information about treatment, online and community based support resources and support services.  An online peer support forum is also available.

Helpline: 0845 390 6232

Email: support@ocdaction.org.uk

OCD UK

A charity run by people with obsessive compulsive disorder (OCD), for those living with OCD.

Helpline: 0333 212 7890 (Monday to Friday, 9am-5pm)