Mental health support
The Mental Health team can help with confidential advice and support.
Our specialist team provides support for students with a diagnosed mental health condition. If you are concerned that your mental health may affect your time at university, you are not alone. We are dedicated to minimising or eliminating barriers to learning and participation through practical and emotional support, to help you manage your mental health and perform to the best of your ability.
Who we support
- Students with a diagnosed, long-term mental health condition(s)
- Those referred by CityCares
All city students with a long-term mental health condition can register to receive adjustments however, to be eligible for ongoing support, you must be a UK-based, current student and registered GP. To find you nearest NHS surgery, please visit www.nhs.uk.
We are unable to offer ongoing support to students who are abroad, those who are dormant, interrupted or suspended however, these students can access mental health self-help and peer support through Togetherall and study skills resources available on the Student Academic Development and Wellbeing Moodle page. Withdrawn students are unable to access our service and should contact their GP or local doctor or specialist services if they have concerns about their mental health or wellbeing.
How we can help
Although we do not replace the support you should receive from the NHS, we can provide the following:
- Support and advise about the transition to university
- Recommendations for reasonable adjustments
- Specialist mental health mentoring to help you manage your studies and mental health
- Information about university process
- Information about additional funding for home students
- Information about additional funding for international students
- Signposting, support with referrals to and liaison with internal and external services
- Access to Togetherall, a digital mental health self-help and peer support service
- Workshops and self-help resources, for more information visit our Moodle page
If you are eligible for Disabled Students Allowance (DSA), you must apply for this in order to receive mental health mentoring. We do not provide mental health diagnosis, psychiatric or long-term psychological treatment and, there may be instances where it is not felt that our service can offer you the most appropriate support. In these cases, we will talk to you about alternative services that would better meet your needs.
How to access us
If you are eligible for our support would like to register with us, please follow the steps below:
- Complete the online mental health pre-registration form on your e:vision homepage
- Send medical evidence confirming your diagnosis, download the medical evidence requirements
- Our team will then contact you with information about next steps
- Students referred by City Cares: Please email us for more information
Please note: We do not provide letters of support for Extenuating Circumstances unless you are engaged in regular support with our team.
Requesting a BAME/Minority Ethnic Mental Health Advisor
Students from all backgrounds access mental health support at City, University of London.
Our staff group is diverse, trained and experienced in working with issues of culture and difference including ethnicity. Although we are likely to be from a different background to our clients, we are happy to discuss any cultural issues that they experience, or the impact that this may be having on the helping relationship.
We understand that some students would prefer to be seen by a BAME/Minority Ethnic advisor and this can be requested when registering with the service.
Students who do not have a formal diagnosis
If you do not have a formal mental health diagnosis that has or is likely to last six months or longer, but are concerned about your wellbeing or university experience and feel you would benefit from support, you can access the Student Counselling team‘s consultation service.
Meet the team
Debora Green - Interim Associate Director of Student Services
Margaret Shih - Mental Health Advisor
Tina Yuen - Mental Health Advisor
Admin team - Yati Abd Razak, Yu-Hsuan Lin, Daniel Shannon-Hughes, Hannah Dixon, Christopher Wilson