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Last updated: 06 Feb 2020 8:28am

The Mental Health team can help with confidential advice and support.

University can be an exciting and positive experience but the challenges involved can be made harder if you are also managing a mental health condition.  If your own university experience, attendance or academic progression is affected by mental health difficulties, you are far from alone. At City, University of London we are committed to supporting students to enable them to participate fully in university life.

Who we support

How we can help

If you are able to provide appropriate medical evidence, although we do not replace the support you should receive from the NHS, we can provide support, advice and specialist in-house mentoring around the following:

  • Coming to City/transition planning
  • Information about and referral to support services both inside and outside City
  • Managing your mental health condition(s) during your studies
  • Self-help resources
  • Recommendations for reasonable course adjustments
  • Exam arrangements
  • What to do if things go wrong
  • Additional funding such as Disabled Students' Allowances (DSAs)

We do not provide out of hours crisis support. In case of emergency we recommend you contact your GP or call 111.

See more information about crisis support.


All personal information that you share with the Student Counselling & Mental Health Service is considered sensitive under the Data Protection Act (1998).  It will remain strictly confidential and will only be disclosed to relevant parties at your request and/or with your knowledge. Student Counselling & Mental Health Service staff attend external supervision and meetings of the City Multidisciplinary Team, similarly bound by confidentiality. The only exception arises where there is concern for the safety of individuals.