City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 23 Dec 2021 4:17pm

The Student Counselling, Mental Health and Accessibility Service includes four teams who provide practical, emotional and specialist disability related support to our students.

The Student Counselling, Mental Health and Accessibility Service, based in the Drysdale and University buildings, is open and available to all City students. You will be offered a range of choices when booking your appointments, including both in-person and online appointments, to ensure your needs are accommodated.

If you are attending a face to face meeting, please make sure you follow the Covid-19 guidance in place:

  • You are encouraged to take a lateral flow test before attending the session and to test twice a week.
  • Respect peoples' decision to wear a face covering and, where possible, wear a face covering if another colleague is uncomfortable.
  • Wash your hands with soap and water or use hand sanitiser before attending the session.
  • Stay at home if unwell you're unwell– if you feel unwell but do not have Covid-19 symptoms, or your test is negative, you may still have an illness which could be passed on to other people.

Please follow any signs or instructions on campus, but most of all support each other where you can. Whether it is helping someone who is unfamiliar with the campus to find a room or adjusting to meetings being held in a hybrid way, we can all play a small part in supporting one other.

How we can help you

We offer a range offer services to meet diverse, individual needs and support you to manage your wellbeing and fulfil your potential whilst studying.  You can find additional advice to support your studies and wellbeing on our Moodle page.  For information about our teams and how we can support you, please see below.  If you are unsure which team you need, please contact any of us and we will be happy to guide you.

Student Counselling team

Our expert counselling team on hand should you feel that you would benefit from working confidentially with a professional to gain a better understanding of difficulties you may be experiencing and learn how to manage your psychological health. For more information, visit our Counselling page.

Mental Health team

Our specialist team offers support for students with long-term, diagnosed mental health conditions and students referred by the City Cares team.  For more information, see our mental health support page.

Neurodiversity team

Our expert support tutors offer personalised, individual support, advice and reasonable adjustments to students with specific learning differences (SpLDs), including dyslexia, dyspraxia, dyscalculia and ADHD.  For more information, visit our Neurodiversity team page. please see here.

Disability team

Our dedicated team of advisors offers support and advice to students with a long-term health condition(s), physical disability or autism spectrum disorder (ASD). This may include recommendations for reasonable adjustments, liaison with other university departments and regular, individual appointments to help reduce barriers to learning and enable you to fulfill your potential. For more information, please visit our Disability Support page.

Please note: We are unable to offer ongoing support to students who are abroad, those who are dormant, interrupted or suspended however, these students can access mental health self-help and peer support through Togetherall, and study skills resources available on the Student Academic Development and Wellbeing Moodle page.  Withdrawn students are unable to access our service and should contact their GP or local doctor or specialist services if they have concerns about their mental health or wellbeing.

Crisis and Emergency

We do not provide out of hours or crisis support.  If you are concerned about your safety or the safety of someone else, please see our Crisis and Emergency and Helpline Support pages.