City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 03 Apr 2020 12:30pm

We understand that students may be worried about current news regarding coronavirus. The University is currently open and operating as normal, but in light of the evolving situation, planning in preparation to manage possible scenarios is in place. Please be aware that services may be unavoidably affected however, we will endeavour to keep you informed of changes, as soon as we are able to. Further information and guidance can be found on the Student Hub support page.

In the meantime, Mind have developed a useful resource to help you to manage the impact of current news and events on your mental health and wellbeing.  This includes information to help you to cope with feelings of stress, anxiety and worry in relation to coronavirus and how to prepare should you need to self-isolate. For more information, please visit the Mind website.

If you have been formally identified with dyslexia or another Specific Learning Difference (SpLD), please contact us to register as early as possible. Support is available to all students, regardless of fee status (Home / EU / International) or course level (UG / PG / PhD).

Please email your evidence (e.g. your diagnostic assessment report) to or visit us at the Learning Success reception desk, where we will review it on a case-by-case basis and let you know whether it meets our criteria. If it does not, we will advise you on next steps.

The Neurodiversity Support team offers individualised, one-to-one support sessions with specialist tutors to help you develop compensatory strategies and relevant study skills. These could include areas such as revision and memory techniques, organisational and time management strategies, and academic writing skills.

We also offer:

Opening hours

  • Monday to Wednesday - 9am to 5pm
  • Thursday - 10:30am to 5pm
  • Friday - 9am to 5pm

If you are new to the Neurodiversity Support service and would like to contact us outside of these hours, you can complete a Neurodiversity pre-registration form.

Information for final year students

Please be aware that due to report processing and turn-around times we will not be able to offer screening appointments or referrals for full diagnostic assessments to students within the last 5 months of their course end date. For final year undergraduates or students on single-year courses with an end date of 31st July, the cutoff date is usually the first or second week of February (please check with Neurodiversity Support for confirmation). If it becomes too late to offer a screening/assessment, we could still offer an appointment for advice to discuss options that may be available.

Learning differences

We use the term 'learning difference' to refer to dyslexia and other specific learning differences (SpLDs). Everyone has their own learning style and prefers to learn in different ways. No one person is the same and we do not like to put people into 'boxes', as everybody learns in different ways. The term 'neuro-diverse' means that learning differences can sometimes overlap each other.

If you think that you may have dyslexia and/or another learning difference, please take the time to look at the information below and consider booking an SpLD screening if it feels applicable.

However, if ADHD is your sole concern, medical assessment is the best way forward. For further information on how to get a GP referral, please look at this Outpatients page from South London and Maudsley hospital.


This is the current working definition of dyslexia from the British Dyslexia Association:

"Dyslexia is a specific learning difficulty which mainly affects the development of literacy and language skills.

It is likely to present at birth and to be lifelong in its effect. It is characterised by difficulties with phonological processing, rapid naming, working memory, processing speed, and the automatic development of skills that may not match up to an individual's other cognitive abilities.

It tends to be resistant to conventional teaching methods, but its effect can be mitigated by appropriately specific intervention, including the application of information technology and supportive counselling."

Research shows that dyslexia is independent to a person's level of intelligence. Many people with dyslexia find that they are creative and holistic thinkers, have effective problem-solving skills and are good at understanding others. Research on dyslexia is now well-established and it is widely accepted. The government and universities have put funding in place to provide students with dyslexia the opportunities to achieve their full potential.

Dyslexia can affect the following areas:

  • Spelling
  • Reading
  • Writing (planning and organisation, grammar, sentence structure and punctuation)
  • Short-term memory
  • Sequencing (months of the year/days of the week)
  • Organisation
  • Time management.

This list is not exhaustive and different people can experience difficulties in some areas more than others.

Useful organisations


Dyspraxia, sometimes referred to as Developmental Coordination Disorder (DCD), is associated with the development of motor-skills and can affect movement and coordination. It can also affect cognitive skills. Dyspraxia is independent of a person's level of intelligence. It is neuro-diverse and often co-occurring with other learning differences, such as dyslexia.

As a child, dyspraxia can affect:

  • Learning to ride a bike
  • Using a knife and fork
  • Catching and throwing a ball
  • Left and right orientation
  • Handwriting ability
  • Organisational skills.

As an adult, dyspraxia can affect:

  • Short-term memory
  • Organisational skills
  • Note-taking
  • Organisation of written work
  • Bumping into things/knocking things over
  • Driving a car.

Useful organisations


"Attention Deficit Hyperactive Disorder (ADHD) is a genetically determined condition that affects those parts of the brain that control attention, impulses and concentration. It is thought to affect three to seven per cent of school age children. The best description for ADHD is that a child who suffers from this condition shows disruptive behaviours which cannot be explained by any other psychiatric condition and are not in keeping with those of the same-aged people with similar intelligence and development. These behaviours are usually first noticed in early childhood, and they are more extreme than simple 'misbehaving'. Children with ADHD have difficulty focusing their attention to complete a specific task. Additionally they can be hyperactive and impulsive and can suffer from mood swings and 'social clumsiness'."  - (ADHD Information Services (ADDISS))

It is acknowledged that some people can experience less 'hyperactivity', which is why there is a differentiation between ADHD and Attention Deficit Disorder (ADD). Originally thought of as a childhood disorder, it has recently been acknowledged that it can continue into adulthood. ADHD in adults may affect:

  • Concentration
  • Focus on a task
  • Memory
  • Time management
  • Communicating with others.

Useful organisations