Coronavirus

City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 03 Apr 2020 12:30pm

Remote delivery of Student and Academic Services

Remote delivery of Student and Academic Services

Following the announcement of City to suspend teaching by 23rd March at the latest, student facing services have put measures in place to support you, where possible, remotely.

Full details of how you can continue to access support from our services during this time can be found below.

This information was accurate at time of publishing on 20th March 2020. Please check regularly for any updates to services.

Please find our services below and what we can do to support you during the Coronavirus pandemic.

Accommodation

What services are available remotely?

The Accommodation team will continue to respond to telephone and email queries.

1-1 appointments can be arranged by Skype and Teams

What services are postponed?

Face-to-face meetings

How can I get in touch?

Email the Accommodation Team

Telephone: 020 70407040

Careers and Employability

What services are available remotely?

The Careers and Employability Service remains available to support your employability needs. We can provide 1-1 appointments with our team of Careers Consultants delivered by phone, Skype, or Microsoft Teams.

Including advice around:

  • career options
  • making effective internship or graduate job applications
  • applying for further study and practice job interviews.

What services are postponed?

Career events will be delivered digitally where possible.

How can I get in touch?

Email the Careers Team

Telephone: 020 7040 8093

You can also book 1-1 appointments online

Chaplaincy

What services are available remotely?

The Chapliancy team will continue to respond to you via email and Instagram.

What services are postponed?

  • Face-to-face meetings.
  • Jummah prayers are cancelled until further notice.

How can I get in touch?

Email the Chaplaincy team

Telephone: 020 7040 2419

City Cares

What services are available remotely?

Support for City Cares students continues to be available. Please email us for further details.

What services are postponed?

  • Face-to-face meetings with City Cares students
  • Visit days for prospective City Cares students.

How can I get in touch?

Email the City Cares team

Count Me In

What services are available remotely?

We will continue to respond to email queries and refer you to other services that you might find useful.

What services are postponed?

Attendance monitoring has been suspended.

How can I get in touch?

Email the Count Me In team

Financial Advice

What services are available remotely?

The Student Funding Team will continue to respond to telephone and email queries.

1-1 appointments can be arranged via Skype or Teams

Find out more about Student Funding.

What services are postponed?

Face to face meetings.

How can I get in touch?

Email the Student Funding team

Mental Health and Counselling

What services are available remotely?

The Mental Health and Counselling Service will continue to respond to your email enquiries including questions regarding reasonable adjustments for coursework and exams.

Please refer to our service webpages for up to date information.

Online advice regarding Coronavirus and your wellbeing can be found on the Mind website.

What services are postponed?

  • 1-1 face-to-face support
  • Support for students not already using the service (we will review as the current situation changes).

How can I get in touch?

Email the Counselling team

Email the Mental Health team

Neurodiversity and Disability

What services are available remotely?

The Neurodiversity and Disability service will continue to respond to your email enquiries including questions regarding reasonable adjustments for coursework and exams.

Online content is being developed to reflect new policies on assessment.

Please refer to our webpages for up to date advice and information.

What services are postponed?

  • 1-1 face-to-face support
  • Specialist support for essay writing.

How can I get in touch?

Email the Neurodiversity team

Email the Disability team

Sport and Leisure Services

What services are available remotely?

All Sport and Leisure Services are available via email and we are posting regularly on our social media channels.

The CitySport YouTube channel will be hosting fitness sessions online,

What services are postponed?

  • All BUCS Student Sport activities have finished for the season
  • CityActive social sessions are finished for the season
  • CitySport (our Sports Centre) is closed.

How can I get in touch?

Sport and Leisure

Email the Sport and Leisure team

Follow us on Instagram

Follow us on Facebook

CitySport

Email the CitySport team

Follow us @citysportec1

Find us CitySport on Youtube

Student Centre

What services are available remotely?

The Student Adviser team will continue to respond to your telephone and email queries.

1:1 appointments can be arranged via MS Teams by emailing studentcentre@city.ac.uk

Appointments are available Mondays and Wednesdays 1pm-4pm GMT (with flexibility available upon request)

Find out more about our team.

What services are postponed?

Face to face meetings.

How can I get in touch?

Email the Student Centre team with your query or to book a 1:1 appointment

Telephone: 020 7040 7040

Student Health Service

What services are available remotely?

The Student Health Service will continue to respond to your telephone and email queries.

Find out more about the Student Health Service.

What services are postponed?

  • Face to face appointments.

Students who are still on campus with any symptoms of Covid-19 should follow Public Health England guidelines and self-isolate.

How can I get in touch?

Email the Student Health Service

Telephone: 020 7040 5999

Student Voice

What services are available remotely?

The Student Voice team continues to support university-level student cases including:

  • appeals
  • complaints
  • disciplinary investigations
  • fitness to study investigations.

How can I get in touch?

Email the Student Voice team

Visa Advice

What services are available remotely?

The International Student Advice team will continue to respond to your telephone and email queries.

1-1 appointments can be arranged via Skype or Teams.

Online group sessions are available every Tuesday and Friday, 2pm-3pm. You can find the link to join here.

Further advice for international students can be found on our webpages.

What services are postponed?

  • Face to face meetings.

How can I get in touch?

Email the Visa Advice team

Telephone: 020 7040 7040

Widening Participation Outreach

What services are available remotely?

Careers guidance will continue to be available remotely. Please contact us for further information.

What services are postponed?

All other services apart from 1-1 meetings are cancelled up until the end of term.

How can I get in touch?

Email the Widening Participation team