Welcome to the award-winning Student Centre at City, University of London.
Our team are dedicated to supporting your endeavors and ensuring your success during your time here at City.
You can contact the Student Centre via email and telephone, or book a video appointment with the Student Advisers on Microsoft Teams.
Our opening times for remote support are:
|Monday||9:00 - 17:00|
|Tuesday||9:00 - 17:00|
|Wednesday||9:00 - 17:00|
|Thursday||10:30 - 17:00|
|Friday||9:00 - 17:00|
Who we are
Our teams are here to help you throughout your studies and comprises a variety of advisers in the following areas:
Student Adviser Team
We act as your first port of call to receive friendly, professional and efficient advice and guidance on anything related to your life as a student. We provide both practical and emotional support and can help you throughout your time at City.
International Student Advise Team
We offer confidential immigration and visa advice sessions in our dedicated consultation rooms.
We’re here to help you with your accommodation queries, from helping you organize a visit to halls of residence to advising you on applying for private accommodation.
Student Funding team
We can help you with your student funding questions and give you advice on the best ways to budget during your studies.
How we can help:
If you have any questions about life at City, the Student Centre can help you with:
- Finding somewhere to live
- International Student questions
- Dealing with money problems
- Finding your way around
- Exploring multi faith and prayer
- Getting extra support for learning
- Making appeals and complaints
- Finding out about sport and recreation
- Finding out about health
- Getting a student ID card.
City was the first institute in the UK to have its Student Centre recognised by The Institute of Customer Service. In 2010, 2013 and again in 2016, we were awarded ICS ServiceMark accreditation with Distinction in recognition of excellent service delivery to students. In 2011 we were winners in the Times Higher Education Leadership and Management Awards in the category of Outstanding Student Services Team.