We’re here to support you with all your student funding queries. Whether you need help with sorting your Student Finance or want to find out about which bursaries are available to you, we can help you find the right answer.
Students should reapply for their student finance as early as possible to avoid delays in receiving their loans and/or allowances at the start of the new 2020/21 academic year September 2020. Apply online.
Scholarships, bursaries and grants
City, University of London offers scholarships, bursaries and grants to help make University affordable and living costs achievable. Unlike student loans, you don't need to pay back these awards.
You can use our scholarships and bursaries finder to search for scholarships, bursaries and grants.
If you are struggling financially
Eligible students who are struggling financially or facing unforeseen hardship can access the following sources of support:
* Applies to eligible students who started one of the following undergraduate courses Midwifery, Nursing, Radiography and Speech and Language Therapy after 1 August 2017.
Interruption of studies and withdrawal
If you decide to leave your course you must notify your School in writing. You will be charged tuition fees in line with the interruption of studies and withdrawal fee calculation; the amount charged for your tuition will be determined by the date you inform your school in writing of your interruption of studies or withdrawal.
The fees will be charged in accordance with the following.
Students following standard academic year
Postgraduates and all non-Student Loan funded undergraduates
- Nil will be charged if you withdraw/interrupt your studies on or before 31st October 2020, but any deposit paid, if you are a postgraduate student, will not be refunded.
- 50% of the annual fee if you withdraw/interrupt your studies between 1st November 2020 and 31st January 2021.
- 100% of the annual fee if you withdraw/interrupt your studies on or after 1st February 2021.
Student Loan Company funded undergraduates
- Nil will be charged if you withdraw/suspend before 21st September 2020.
- 25% of the annual fee will be charged if you withdraw/interrupt your studies on or after 21st September 2020 and before 4th January 2021.
- 50% of the annual fee will be charged if you withdraw/interrupt your studies on or after 4th January 2021 and before 3rd May 2021.
- 100% of the annual fee will be charged if you withdraw/interrupt your studies on or after 3rd May 2021.
Research students will be charged pro-rata depending on the number of months they have attended.
Students following non-standard academic year
This applies where courses start at different times of the year.
- Only the deposit amount will be charged if you withdraw/interrupt your studies within a month of your course start date.
- 50% of the annual fee will be charged from 1 month following your course start date to 3 months following your course start date.
- 100% of annual fee will be charged after 3 months following the start date of your course.
Student funding guidance and support
The Student Funding team can provide online guidance about funding sources, eligibility for government student finance and signpost students to appropriate services for welfare benefit advice, gambling and debt advice. Advice can be provided by email or over the phone, contact the team via email@example.com including your name, City student number and a description of your funding issue include as much information as possible.
Frequently asked questions
We’ve put together a list of our most frequently asked questions to help you find the information you’re looking for.
How do I book an appointment to see a member of the Student Funding Team?
The Student Funding Team offer 15-minute appointment slots on Tuesdays, Wednesdays and Thursdays from 1pm to 2pm.
If you would like to see a Student Funding Adviser for a one-to-one appointment via Microsoft Teams or telephone, please email the funding team with the following information:
- Your name
- Student Registration Number ( you can find this on any City correspondence or on the side of your student ID card)
- A description of your issue or query. Please include as much information as you can in your email.
If we are unable to answer your query via email then we will ask you to book an online appointment at a mutually beneficial time. This is usually confirmed via email.
What do I need to bring to an appointment?
If you have been asked to attend an appointment it is important that the Student Funding Adviser that you speak to has as much relevant information about your issue or query as possible. The Adviser will let you know which documents you need to bring – this may include bank statements, child care receipts or travel receipts.
If you don’t bring the necessary documents that you have been asked to bring, you might have to come back another time. If you do not have everything that you have been asked to bring, please email the student funding team and a member of the team can advise you further on alternative documents or course of action. The important thing is to bring as much information as you can.
Student Loans and Fee Queries
I haven’t received my student loan yet due to student finance saying they are awaiting confirmation of my registry – what should I do?
Firstly you will need to make sure that you have completed your registration (both online and in-person) to ensure that you are included in the current student records. The Registry Team at City will inform Student Finance England when a student is current in the system. Once this is done, Student Finance should release the funds. For any further queries on this, please contact the Student Records team via email.
I am unable to complete my online registration - can you help?
Firstly you need to have paid the first instalment of your fees, which should allow you to proceed through online registration. If you are in receipt of a US loan then we will notify the Registration Finance team once your US Loan has been fully processed ahead of the disbursement. If you are still having trouble with registering online please contact the Registry Team, via email.
Can I can pay my fees in more than two instalments?
Please contact the Income Team who will be able to advise on whether this will be possible.
How can I get an invoice for my fees?
Please contact the Income Team for fee payment invoices.
Which loans are available to me?
All UK and EU students completing their first degree, including part-time students (from September 2012) can take out a tuition fee loan by applying to Student Finance England to cover the full cost of university tuition fees.
UK Home students can also apply for maintenance loans from the Student Loans Company to assist with living costs such as accommodation, food, books and travel. Loans are paid in three equal instalments at the start of each term. Up to 65% of the maintenance loan is non-means tested, the remaining 35% is means-tested. To make an application for Student Finance please visit the Student Finance website.
A new loan of up to £11,570 is available from the Government for applicants to postgraduate master's degrees starting after 1st August 2021. The loan is a contribution towards the cost of postgraduate masters level study, and can be used towards tuition fees, maintenance costs or a combination of both. The loan is non-means tested and is paid directly to the student in three equal instalments. To apply for a postgraduate loan, please visit the master's loan web pages.
Can I get a loan if I already have another degree?
Most students cannot take out a second student loan but the Government has made a special exception for healthcare students. If you’re studying a healthcare course and your already have a degree you can take out a second loan on the same terms as other students.
The same basic repayment arrangement will apply even when you have two loans subject to ‘Plan 2 repayment terms’ (post-2012 loans) so you will not pay back more than 9% of your income over £26,575. The repayment amount is simply split proportionally according to the outstanding balance of each loan. Again, any remaining loan amount will be written off after 30 years.
If your first student loan was a ‘Plan 1’ loan (pre-2012) the amount you will repay to each plan will depend on your income and the terms and conditions of each loan. Detailed information can be found on the Student Loans Company website.
If you already have a degree you may be able to qualify as a healthcare professional through a fast-track postgraduate degree route.
Student Finance England have stated that I am not entitled to funding, how can I appeal/ complain?
An appeal is a formal request to Student Finance England asking them to review a decision about whether you can get financial help. You can find out more about their appeals process by reading their published guidance . Please visit the Student Loans Company website to apply for an appeal.
Bright knowledge from Brightside also provide guidance on the Student Finance appeals and complaints process, you can find out more by visiting the Brightside website.
US and Canadian loan queries
I would like to study at City. How I can apply for a US Direct Loan to cover my tuition fees and living costs?
- Firstly you will need to complete your Free Application for Federal Student Aid (FAFSA).
- Complete the Entrance Counselling session, Master Promissory Notes for the subsidized/ unsubsidized and graduate/ Parent Plus loan, credit check here
- Download and complete the City Cost of Attendance Calculator spreadsheet. You can obtain a copy of this from the fees and funding section of the City website
- Complete the online City US Loan application form. Please visit the fees and funding section of the City website to make an application.
- To find out more about the US Loan application process and further FAQ’s please visit the US Loan pages on the City website
I am a continuing US student and require funding for the next academic year, what should I do?
As a continuing student, you will need to make a new application for the new academic year. Please follow the process above in order to apply.
Are there any other funding options available to US loan students apart from the US Direct Loan?
There are alternative private loan providers such as Sallie Mae. Eligible US veterans/or their dependants can use US Veteran Affairs funding to contribute towards the cost of tuition fees and living cost. For full information about the Post-9/11 GI Bill please visit www.benefits.va.gov/gibill
For further information about using these funds at City, University of London please check the City US Loans webpage
I have an In-School Deferment request form that needs to be completed, who can complete this for me?
You can email a copy of the form to the Student Funding Team. Alternatively, you can bring in a copy of the form to the Student Centre during our opening times.
I am a Canadian student and I need my OSAP program information / confirmation of attendance form completed, who can complete this for me?
You can email a copy of the form to the Student Funding Team.
I have a query that has not been answered, who can I contact?
Please email your query or request to the Student Funding Team
Funding Option Queries
Am I eligible for a scholarship or bursary?
Please visit our webpage on Scholarships and Bursaries to find out whether you would be eligible for financial aid – you can search according to your course and hardship status and it will generate specific results.
Please make sure you read the eligibility criteria of each funding source carefully in order to check if you can apply. All information about how to apply to these can be found on their individual webpages.
Am I able to be fully sponsored during my studies?
In terms of our scholarships at City, fee waivers are only applied to the second instalment of fees in the academic year, which mean that you will have to self-fund the first instalment in order to register.
Some employers and other organisations may sponsor you to take a course of further or higher education, either full- or part-time.
Prospects has some useful advice about employer sponsorship for postgraduates.
Alternatively, you may get sponsorship to take a full-time course, on condition that you work for the sponsoring organisation for a given period in return.
Are other funding alternatives are available?
You may be able to get funding from educational charities and trusts to study for a course of further or higher education in the UK, in addition to the usual sources of student income such as loans and grants from the government.
Online aggregators like Scholarship Search contain information on a variety of external schemes.
If you have specific circumstances or ethnic or religious background it is worth searching for scholarships, bursaries and grants that relate to those things. Some schemes are very specific. Also try subject specific searches.
Turn2Us Grants Search database contains information on over 3,000 charitable funds offering welfare and educational grants, as well as other support and services.
‘The Alternative Guide to Postgraduate Funding’ is another helpful resource for current and prospective postgraduate students (any subject, any nationality) who are looking to fund PhD, Masters, and PGCE study in the UK through grants from charities, trusts, and foundations. Please contact the funding team if you would like to be sent the full brochure.
My household income is low, am I eligible for the City Education Grant?
The City Education Grant is available to new Undergraduates domiciled in England who are due to start their undergraduate course in September.
In order to be eligible for this grant you will need to meet the following eligibility criteria:
- Be a new full-time undergraduate to Higher Education
- Be a Home/ UK full-time undergraduate
- You should ordinarily be a resident in England
- Your residual household income will be assessed by Student Finance England (SFE), to be eligible for the City Education Grant this must be £0. There are other priority student groups. These and information on the application process and payments can be found on the City Education Grant page.
For more information on payment and the application process, please visit the City Education Grant page
Am I eligible for the Hardship fund and how do I apply?
We have now created a comprehensive guide for students on applying to the Hardship fund, which details everything from eligibility criteria to what supporting documents you will need to submit with your application.
I am a care leaver/ estranged from my family/ I have unpaid caring responsibilities, is there any support available to me?
The City Cares Bursary is for Home/UK undergraduate students who reside in the UK who have experience of being in local authority care, are irreconcilably estranged from their family or have unpaid caring responsibilities. If you meet the eligibility requirements, you will receive £3500 per progressive academic year for a maximum of three years. Find out more about support for care leavers.
I have a query that has not been answered, who can I contact?
Please email your query or request to the Student Funding Team. We aim to reply to emails within 2 working days.