Student Funding

We’re here to support you with all your student funding queries. Whether you’re looking for tips on managing your money or want to find out about which bursaries are available to you, we can help you find the right answer.

Virtual drop-in sessions

If you’ve got a question and need to get in touch with the team, simply fill in this form with a description of the query, and any relevant documentation, and we’ll get back to you within five working days.

Frequently asked questions

We’ve put together a list of our most frequently asked questions to help you find the information you’re looking for.

Funding FAQs

How do I book an appointment to see a member of the Student Funding Team?

If you would like to see a Student Funding Adviser in person, please email the funding team with the following information:

  • Your name
  • Student Registration Number ( you can find this on any City correspondence or on the side of your student ID card)
  • A description of your issue or query. Please include as much information as you can in your email.

If we are unable to answer your query via email then we will ask you to come in for an appointment at a mutually beneficial time. This is usually confirmed via email.

What do I need to bring to an appointment?

If you have been asked to attend an appointment it is important that the Student Funding Adviser that you speak to has as much relevant information about your issue or query as possible. The Adviser will let you know which documents you need to bring – this may include bank statements, child care receipts or travel receipts.

If you don’t bring the necessary documents that you have been asked to bring, you might have to come back another time. If you do not have everything that you have been asked to bring, please email the student funding team and a member of the team can advise you further on alternative documents or course of action. The important thing is to bring as much information as you can.

Student Loans and Fee Queries

I haven’t received my student loan yet due to student finance saying they are awaiting confirmation of my registry – what should I do?

Firstly you will need to make sure that you have completed your registration (both online and in-person) to ensure that you are included in the current student records. The Registry Team at City will inform Student Finance England when a student is current in the system. Once this is done, Student Finance should release the funds. For any further queries on this, please contact the Registry team via email.

I am unable to complete my online registration - can you help?

Firstly you need to have paid the first instalment of your fees, which should allow you to proceed through online registration. If you are in receipt of a US loan then we will notify the Registration Finance team once your US Loan has been fully processed ahead of the disbursement. If you are still having trouble with registering online please contact the Registry Team, via email.

Can I can pay my fees in more than two instalments?

Please contact the Income Team who will be able to advise on whether this will be possible.

How can I get an invoice for my fees?

Please contact the Income Team for fee payment invoices.

Which loans are available to me?

Undergraduate


All UK and EU students completing their first degree, including part-time students (from September 2012) can take out a tuition fee loan by applying to Student Finance England to cover the full cost of university tuition fees.

UK Home students can also apply for maintenance loans from the Student Loans Company to assist with living costs such as accommodation, food, books and travel.  Loans are paid in three equal instalments at the start of each term. Up to 65% of the maintenance loan is non-means tested, the remaining 35% is means-tested. To make an application for Student Finance please visit the Student Finance website.

Postgraduate

A new loan of up to £10, 609 is available from the Government for applicants to postgraduate master's degrees starting after 1st August 2018. The loan is a contribution towards the cost of postgraduate masters level study, and can be used towards tuition fees, maintenance costs or a combination of both. The loan is non-means tested and is paid directly to the student in three equal instalments. To apply for a postgraduate loan, please visit the master's loan web pages.

Professional and Career Development Loans are also available. These are bank loans to pay for courses and training that help with your career or help get you into work. You may be able to borrow between £300 and £10,000. These loans are usually offered at a reduced interest rate and the government pays interest while you’re studying. However please note that this scheme is now closing and you must apply by 25th January 2019 in order to receive this type of loan.

Can I get a loan if I already have another degree?

Most students cannot take out a second student loan but the Government has made a special exception for healthcare students. If you’re studying a healthcare course and your already have a degree you can take out a second loan on the same terms as other students.

The same basic repayment arrangement will apply even when you have two loans subject to ‘Plan 2 repayment terms’ (post-2012 loans) so you will not pay back more than 9% of your income over £25,000. The repayment amount is simply split proportionally according to the outstanding balance of each loan. Again, any remaining loan amount will be written off after 30 years.

If your first student loan was a ‘Plan 1’ loan (pre-2012) the amount you will repay to each plan will depend on your income and the terms and conditions of each loan. Detailed information can be found on the Student Loans Company website.

If you already have a degree you may be able to qualify as a healthcare professional through a fast-track postgraduate degree route.

Student Finance England have stated that I am not entitled to funding, how can I appeal/ complain?

An appeal is a formal request to Student Finance England asking them to review a decision about whether you can get financial help. You can find out more about their appeals process by reading their published guidance . Please visit the Student Loans Company website to apply for an appeal.

Bright knowledge from Brightside also provide guidance on the Student Finance appeals and complaints process, you can find out more by visiting the Brightside website.

US and Canadian loan queries

I would like to study at City. How I can apply for a US Direct Loan to cover my tuition fees and living costs?

I am a continuing US student and require funding for the next academic year, what should I do?

As a continuing student, you will need to make a new application for the new academic year. Please follow the process above in order to apply.

Are there any other funding options available to US loan students apart from the US Direct Loan?

You can see a list of alternative private funding options by clicking on the ‘other funding’ tab on the City US Loans webpage

I have an In-School Deferment request form that needs to be completed, who can complete this for me?

You can email a copy of the form to the Student Funding Team. Alternatively, you can bring in a copy of the form to the Student Centre during our opening times.

I am a Canadian student and I need my OSAP program information / confirmation of attendance form completed, who can complete this for me?

You can email a copy of the form to the Student Funding Team. Alternatively, you can bring in a copy of the form to the Student Centre during our opening times.

Are you able to fax the OSAP form back to the relevant authority?

Unfortunately we are unable to fax the form back. We are only able to send completed forms back via post (1st class standard), email scan or provide it back to you in person at the Student Centre during our opening hours.

I have a query that has not been answered, who can I contact?

Please email your query or request to the Student Funding Team

Funding Option Queries

Am I eligible for a scholarship or bursary?

Please visit our webpage on Scholarships and Bursaries to find out whether you would be eligible for financial aid – you can search according to your course and hardship status and it will generate specific results.

Please make sure you read the eligibility criteria of each funding source carefully in order to check if you can apply. All information about how to apply to these can be found on their individual webpages.

Am I able to be fully sponsored during my studies?

In terms of our scholarships at City, fee waivers are only applied to the second instalment of fees in the academic year, which mean that you will have to self-fund the first instalment in order to register.
Some employers and other organisations may sponsor you to take a course of further or higher education, either full- or part-time.
Prospects has some useful advice about employer sponsorship for postgraduates.

Alternatively, you may get sponsorship to take a full-time course, on condition that you work for the sponsoring organisation for a given period in return.

Are other funding alternatives are available?

You may be able to get funding from educational charities and trusts to study for a course of further or higher education in the UK, in addition to the usual sources of student income such as loans and grants from the government.

Online aggregators like Scholarship Search contain information on a variety of external schemes.
If you have specific circumstances or ethnic or religious background it is worth searching for scholarships, bursaries and grants that relate to those things. Some schemes are very specific. Also try subject specific searches.

Turn2Us Grants Search database contains information on over 3,000 charitable funds offering welfare and educational grants, as well as other support and services.

‘The Alternative Guide to Postgraduate Funding’ is another helpful resource for current and prospective postgraduate students (any subject, any nationality) who are looking to fund PhD, Masters, and PGCE study in the UK through grants from charities, trusts, and foundations. Please contact the funding team if you would like to be sent the full brochure.

My household income is low, am I eligible for the City Education Grant?

The City Education Grant is available to new Undergraduates domiciled in England who are due to start their undergraduate course in September.

In order to be eligible for this grant you will need to meet the following eligibility criteria:

  • Be a new full-time undergraduate to Higher Education
  • Be a Home/ UK full-time undergraduate
  • You should ordinarily be a resident in England
  • Your residual household income will be assessed by Student Finance England (SFE), to be eligible for the City Education Grant this must be £0.  There are other priority student groups.  These and information on the application process and payments can be found on the City Education Grant page.

For more information on payment and the application process, please visit the City Education Grant page

How do I apply for the Lord Mayor of London Scholarship for Academic Excellence?

If you are starting an undergraduate course at City in September 2018 a scholarship of £2,000 is available for your first year, subject to confirmation of your qualifications being eligible. To find out more about the eligibility criteria and application process and FAQ’s please visit the Bursary pages.

I have been awarded The Lord Mayor of London Scholarship for Academic Excellence can I also apply for the City education Grant?

If you have been awarded the Lord Mayor of London Scholarship for Academic Excellence, The City Cares award or Article 26 scholarship you will not be eligible for the City Education Grant.

Am I eligible for the Hardship fund and how do I apply?

We have now created a comprehensive guide for students on applying to the Hardship fund, which details everything from eligibility criteria to what supporting documents you will need to submit with your application. We urge everyone to carefully read this guide before applying. If you would like to make an application please contact us.

I am a care leaver/ estranged from my family/ I have unpaid caring responsibilities, is there any support available to me?

The City Cares Bursary is for Home/UK undergraduate students who reside in the UK who have experience of being in local authority care, are irreconcilably estranged from their family or have unpaid caring responsibilities. If you meet the eligibility requirements, you will receive £3500 per progressive academic year for a maximum of three years. Find out more about support for care leavers.

I have a query that has not been answered, who can I contact?

Please email your query or request to the Student Funding Team. We aim to reply to emails within 2 working days.

Further information for Current Students

Find out more information on Fees and Finance for City students