Your School and course
Key contacts within your School to support your studies, wellbeing and student experience.
Within your School and course there are a number of key members of staff to support you academically as well as for your wellbeing or student experience. Each role will have their own responsibilities and areas which they can support you, but you may also find some have slight overlap and there is more than one person you can speak to.
Student Welfare and Engagement Officers
Student Welfare/Engagement Officers are your first points of contact for any wellbeing or student experience related issues. You can discuss any challenges or life-circumstances which may be affecting your wellbeing and ability to engage with your studies.
Some topics which students discuss with Student Welfare/Engagement Officers can include, but are not limited to; mental health issues, financial stress, challenging living environments, time-consuming work or caring commitments, and disabilities. Based on the topic, Student Welfare/Engagement Officers will provide advice on how you can best access the support services available to you at the University.
How to contact
- Bayes Business School: firstname.lastname@example.org
- The City Law School: email@example.com
- School of Communication & Creativity: firstname.lastname@example.org
- School of Health & Psychological Sciences: please contact Personal Tutor or Programme Director*
- School of Policy & Global Affairs: email@example.com
- School of Science & Technology: firstname.lastname@example.org
*For the School of Health & Psychological Sciences please note students’ first point of contact for any welfare issues are your Personal Tutor or Programme Director. They can advise and support you with any further assistance by making a referral to the School Welfare Officer or University Support Services.
Personal tutors are assigned to small groups of students and will act as a mentor and key contact for any type of support you may need. You can talk to your personal tutor about any struggles with your studies, personal life, and mental or physical health issues.
You can discuss your career aspirations with your personal tutor too and receive advice on how to plan your studies accordingly. If needed, your personal tutor can also then refer you to the University’s specialist services for academic, mental health and wellbeing support.
How to contact
Your Personal Tutor will contact you at the beginning of the academic year. If you are unsure of who your Personal Tutor is, you can find their name and contact information on your evision homepage.
Your course is made up of different modules or topics. Your module leader is the lecturer who oversees the specific module (topic) you are being taught and isn't always the person delivering your teaching.
A module leader is the first point of contact for any queries you may have about the content or organisation of what you are studying. If you are unsure how to approach an assessment, or are struggling to understand any parts of the learning materials you have been assigned, please do feel free to email or meet with a module leader to get clarification and support. Your Module Leader will be more than happy to help and will have designated ‘office hours’ to speak with students for these reasons.
How to contact
You can find the name and email address of the Module Leader on the Moodle page for your specific module.
Your Course Officer is responsible for the administration of the course and official records of students.
You may have a question about the organisation of your course’s modules, how to submit an assessment or when specific grades will be released. Your Course Officer will be happy to answer any such questions.
How to contact
Bayes Business School:
If you are unsure of who your Course Officer is, please contact the email or number below and your query will be directed:
- Bayes Undergraduate Email: Bayes-UG-CourseOffice@city.ac.uk
- Bayes Undergraduate Telephone: +44 (0)20 7040 8612
- Bayes MSc: MScBayesemail@example.com
- Bayes MBA Course Office (On Campus) Telephone: +44 (0)20 7040 8655
- Bayes MBA Course Office (Online): GMBA-Office@city.ac.uk
The City Law School:
Your Course Officer’s name and contact details will be in your Programme Handbook. If you are not sure, contact firstname.lastname@example.org
School of Communication & Creativity:
- Department of Performing Arts undergraduates: email@example.com
- Department of Media, Culture and Creative Industries undergraduates: firstname.lastname@example.org
- Department of Journalism undergraduates: email@example.com
- Department of Journalism postgraduate: firstname.lastname@example.org
- Postgraduate students departments other than Journalism: email@example.com
School of Health & Psychological Sciences:
- Undergraduate students: UG.Prereghealth@city.ac.uk
- Postgraduate students: PGhealth@city.ac.uk
School of Policy & Global Affairs:
- Department of Economics undergraduates: firstname.lastname@example.org
- Department of International Politics undergraduates: Intpol.email@example.com
- Department of Sociology and Criminology undergraduates: firstname.lastname@example.org
- Postgraduate students of any of the above departments: email@example.com
School of Science & Technology:
- Department of Engineering undergraduate - firstname.lastname@example.org
- Department of Computer Science undergraduate - email@example.com
- Department of Mathematics undergraduate - firstname.lastname@example.org
- Postgraduate Students - SST-PGOffice@city.ac.uk
- Aviation Students - email@example.com
- Postgraduate Research students - firstname.lastname@example.org