Your School and course
Key contacts within your School to support your studies, wellbeing and student experience.
Within your School and course there are a number of key members of staff to support you academically as well as for your wellbeing or student experience. Each role will have their own responsibilities and areas which they can support you, but you may also find some have slight overlap and there is more than one person you can speak to.
Student Welfare and Engagement Officers
Student Welfare/Engagement Officers are your first points of contact for any wellbeing or student experience related issues. You can discuss any challenges or life-circumstances which may be affecting your wellbeing and ability to engage with your studies.
Some topics which students discuss with Student Welfare/Engagement Officers can include, but are not limited to; mental health issues, financial stress, challenging living environments, time-consuming work or caring commitments, and disabilities. Based on the topic, Student Welfare/Engagement Officers will provide advice on how you can best access the support services available to you at the University.
How to contact
For any support or welfare enquiry please visit Support@City.
- Bayes Business School: [email protected]
- The City Law School: [email protected]
- School of Communication & Creativity: [email protected]
- School of Health & Psychological Sciences: please contact Personal Tutor or Programme Director*
- School of Policy & Global Affairs: [email protected]
- School of Science & Technology: [email protected]
*For the School of Health & Psychological Sciences please note students’ first point of contact for any welfare issues are your Personal Tutor or Programme Director. They can advise and support you with any further assistance by making a referral to the School Welfare Officer or University Support Services.
To help you navigate the academic aspects of student life and support your progress, you will be allocated a named member of academic staff as your personal tutor.
Your Personal Tutor is there for you to talk to about how you are getting on during your studies. They are a key point of contact throughout your programme, providing advice and guidance about the academic aspects of your student experience.
This includes support with settling into life at City, your academic progress and making the most of the extracurricular opportunities available to you.
Your Personal Tutor has knowledge, experience, and insight that will be beneficial as you progress through your programme. Your Tutor will also be able to help you think about your future beyond City such as support you can access regarding further study options or your employability.
More information about how your Personal Tutor can support you is provided in the Personal Tutoring Policy.
How to contact
Your Personal Tutor will contact you at the beginning of the academic year. If you are unsure of who your Personal Tutor is, you can find their name and contact information on your evision homepage.
Your course is made up of different modules or topics. Your module leader is the lecturer who oversees the specific module (topic) you are being taught and isn't always the person delivering your teaching.
A module leader is the first point of contact for any queries you may have about the content or organisation of what you are studying. If you are unsure how to approach an assessment, or are struggling to understand any parts of the learning materials you have been assigned, please do feel free to email or meet with a module leader to get clarification and support. Your Module Leader will be more than happy to help and will have designated ‘office hours’ to speak with students for these reasons.
How to contact
You can find the name and email address of the Module Leader on the Moodle page for your specific module.
Your Course Officer is responsible for the administration of the course and official records of students.
You may have a question about the organisation of your course’s modules, how to submit an assessment or when specific grades will be released. Your Course Officer will be happy to answer any such questions.
How to contact
Bayes Business School:
If you are unsure of who your Course Officer is, please contact the email or number below and your query will be directed:
- Bayes Undergraduate Email: [email protected]
- Bayes Undergraduate Telephone: +44 (0)20 7040 8612
- Bayes MSc: [email protected]
- Bayes MBA Course Office (On Campus) Telephone: +44 (0)20 7040 8655
- Bayes MBA Course Office (Online): [email protected]
The City Law School:
Your Course Officer’s name and contact details will be in your Programme Handbook. If you are not sure, contact [email protected]
School of Communication & Creativity:
- Department of Performing Arts undergraduates: [email protected]
- Department of Media, Culture and Creative Industries undergraduates: [email protected]
- Department of Journalism undergraduates: [email protected]
- Department of Journalism postgraduate: [email protected]
- Postgraduate students departments other than Journalism: [email protected]
School of Health & Psychological Sciences:
School of Policy & Global Affairs:
- Department of Economics undergraduates: [email protected]
- Department of International Politics undergraduates: [email protected]
- Department of Sociology and Criminology undergraduates: [email protected]
- Postgraduate students of any of the above departments: [email protected]
School of Science & Technology:
- Department of Engineering undergraduate - [email protected]
- Department of Computer Science undergraduate - [email protected]
- Department of Mathematics undergraduate - [email protected]
- Postgraduate Students - [email protected]
- Aviation Students - [email protected]
- Postgraduate Research students - [email protected]