Lost Passports and Visas

If you have lost your passport/ visa or BRP card while you are inside or outside the UK you will need to make necessary arrangements to replace your missing documents.

You are welcome to book an appointment with City's International Student Advice team and we will help you.

Lost passports/visas while you are in the UK

Lost passports in the UK

Lost visa-sticker in the UK

  • Apply for a Transfer of Conditions (TOC) at the Home Office - As part of this application you will need to provide your biometric information and obtain a new Biometric Residence Permit (BRP) card. This application costs £168 (from 6 April 2017) by post and can take about two months to be processed. Or you could apply in person at a premium service centre by paying an additional £590 (from 6 April 2017). You will need to book an appointment online in advance, and a new BRP will be delivered to you within 7-10 working days after your appointment.

Lost passports/visas outside the UK

Lost passports outside the UK

  • Report it to the police - Report your lost/stolen passport to the local Police and obtain a police report. You may need this to apply for a new passport and new student immigration permission.
  • Contact your Embassy - To obtain a temporary/new passport to return to the UK.

Lost visa-sticker outside the UK

  • Apply for a Replacement visa at the British Embassy - You will need to apply for a replacement visa (vignette transfer) for a permission to return to the UK. You need to complete the online application form and pay £169 (from 6 April 2017) application fee. You will need your police report and evidence that you are still a student at City, University of London. You do NOT need a new CAS and you do NOT need to show financial documentation unless this is requested by the caseworker. There is more guidance on UKCISA's website.