City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 20 Jul 2021 3:23pm

Accidents and emergency information

In an emergency

If you are feeling unwell and feel you need urgent help or treatment, you can contact the Nurse Advisor at the Health Centre during office hours which are Monday to Friday 9am to 12pm and 1pm to 5pm, except Thursday Mornings when the lines open at 10am. Between 12-1pm, staff are away from desks for lunch.

Please note, the opening and closing times may vary outside of term time as the Student Health Service staff may not be on site.

If you have had an accident or injury or other health emergencies and the Nurse Advisor is unavailable (at the office or via the phone) then please contact the nearest first aider or Security at 020 7040 3333.


what to do in an emergency

NHS Direct

For health advice and information 24 hours a day, 365 days a year, just dial 111.

Visit an NHS Walk-in Centre

The nearest to City's Northampton Square campus is Angel Medical Practice, 34 Ritchie Street, London, N1 0DG.

For information on other Walk-in Centre's, or health advice, please call 111.

NHS Urgent Care

Minor Injuries Unit

St Bartholomew's Hospital
West Smithfield London EC1A 7BE

Telephone: +44 (0)20 3416 5000

A drop-in service for treating injuries, such as fractures, sprains or cuts. X-Ray facilities are available.

Open Monday - Friday, 08.00 - 16.00

Accident & Emergency (A&E) or 999 (Emergency services)

It is often very obvious when emergency care is needed for serious injury or illness. You should get medical attention by either taking the patient to the nearest Accident & Emergency (A&E) department or by phoning 999 for an emergency ambulance.

An emergency is a critical or life threatening situation such as:

  • Loss of consciousness
  • Heavy blood loss
  • Suspected broken bones
  • Persistent chest pain for 15 minutes or more
  • Difficulty breathing
  • Overdose, ingestion or poisoning.

Remember to keep calm, do everything you can to help the person, but don't put yourself in danger and don't give the person anything to eat, drink or smoke.

Unless you need emergency medical attention avoid local A&E departments. Doctors and nurses there are equipped to deal with serious cases of injury and illness, not routine and minor ailments. Calling an ambulance won't necessarily mean you are seen any quicker at A&E, as the most serious cases are prioritised.

The nearest Accident and Emergency Departments to City are:

University College Hospital London
235 Euston Rd, London NW1 2BU

Telephone: +44 (0)20 3456 7890
or Skype phone: +44 (0)20 7377 7000

The Royal London Hospital
Whitechapel Rd, London E1 1BB

Mental Health and Student Counseling Service at City

If you feel you need to speak to someone urgently regarding Mental Health or would just like to speak to someone then please get in contact with City Mental Health and Student Counseling service.

Telephone: +44 (0)20 7040 8094

Mental Health and Student Counseling

Pharmacies - NHS prescriptions

The current costs for prescription is £9 per item. This is subject to change April 2020.

The Nurse Advisor may be able to issue a prescription for a limited number of health conditions and oral contraception. Please note, this service is only available for students registered with Clerkenwell Medical Practice who register locally resident City students.

Please note the Nurse Advisor cannot prescribe medication for you if you are registered elsewhere. You will need to see your GP for prescriptions.


NHS 111

If you need urgent health advice but it is not an emergency call 111 for free. It is available 24 hours a day, 365 days a year.

The Samaritans

If you are struggling to cope, feeling worried or are concerned about someone close to you, The Samaritans are there to listen and understand your problems.


Nightline is a confidential listening and support service available to student in London. All volunteers are students and are specially trained to listen and provide support.