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Last updated: 09 Aug 2021 9:33am

Read our quick overview of some of City's support services and how they've helped students.

Published Friday, 20th August, 2021 in University news

We hope all of you are having a very pleasant summer! In light of the new term starting soon, we wanted to share a quick overview of some of the support offered at City as well as experiences from students that have used them.

Academic Skills

The Covid-19 pandemic has made studying so much more difficult – as if it wasn’t already difficult to begin with. In this new era of blended online/on-campus studies, learning new skills has become incredibly important and that is the purpose of the Academic Skills team.

In the last few months, they have run a series of webinars to provide you with the skills and resources needed to enhance your learning at home – everything from dissertation tips to how to conduct academic research. Additionally, they provide one-to-one tutorial support to students who are looking for more intensive help.

Hear from one of our current students who used this service:

The Academic Skills team were super friendly and helpful when I contacted them for research support. They guided me to some really helpful webinars, and I’ve managed to secure a first in all my modules last term! If it wasn’t for them, I never would have adjusted to university-level studies.

Student Health Services

The Health Service is run by Nurse Practitioner, Chris Barnes, and is open to all City Students. Students can book appointments Monday to Friday mornings between 9:30-11:30am, or go to the daily drop-in clinic between 1-3pm.

They provide a range of services from general health advice to contraception, including free condoms and the ‘morning after pill’ that can be taken up to 72 hours after unprotected sex.

Hear from one of our current graduates who used this service:

I went to the Student Health Service amidst a pregnancy scare during my first year at City. They performed a pregnancy test and offered confidential advice on how to take better care of my sexual health. I will always be grateful to them for their kindness and patience when I was a mess.

Careers and Employability

The Careers and Employability service is run by a team of professionals who offer a range of services including CV advice, mock interviews, and application reviews. It is especially helpful for students looking for part-time or full-time work, or for those students looking to improve their CV by partaking in community volunteering.

This service is available via appointments to all current City students and for even up to three-years after you graduate.

Hear from one of our current students who used this service:

I must admit, I used the careers service quite frequently. They have helped me by providing CV advice, as well as reviewing my applications and conducting mock interviews. It is thanks to them that I got my current job and multiple internships over the years. Everyone I met with on the team was incredibly supportive, and this service is my favourite part about being at City!

City Students’ Union

City's Students’ Union is a wonderful service that offers a range of support, representation, facilities, entertainment and activities for all City students. From help with academic misconduct allegations to setting up your own society, the Students’ Union has got you covered.

Hear from one of our recent graduates who used this service:

During my first year, I got an allegation of academic misconduct, and I was beyond stressed. City SU helped me draft a statement explaining my side of the story and the circumstances I had been in, and they were incredibly supportive right through to the end. Thanks to them, I was able to dispute the allegation, and they helped me avoid any future instances.

Counselling, Mental Health and Accessibility

The Student Counselling, Mental Health and Accessibility Service includes four teams who provide practical, emotional and specialist disability related support to City students to help them manage their wellbeing and fulfil their potential whist studying.

The four teams are: Student Counselling team, Mental Health team, Neurodiversity team, and the Disability team. Each of these teams specialise in a specific area to ensure that you get the help you need to succeed at university.

Hear from some of our current students who used this service:

I contacted the Mental Health and Student Counselling team in my first term at City. I have been suffering from mental illness for a few years now and uni life had really taken a toll on me. The teams had a very warm approach and they helped me come up with a study plan to ensure that I wouldn’t fall behind and made some reasonable adjustments to my exams. They check up on me from time to time, and I feel so secure knowing that someone is invested in my success.

City’s Disability support service has been such a safe place to gain the best support during my studies. As a young person who has faced many challenges, due to the lack of support for my disability; I cannot tell you how refreshing it has been to work with a dedicated and committed team, who really wants to every student to thrive and succeed, regardless of their disability. Thank you for making my first year a breeze and for solidifying my belief in City, that it is the best place to be.

A full list of services can be found here.