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Last updated: 27 Oct 2021 9:37am

Your views and feedback are important to improve student life and student satisfaction. They help the University to understand the challenges you’re facing so mitigations and support can be put into place and continue with what’s working well.

Published Wednesday, 17th November, 2021 in University news

In order to show how City has acted on your feedback, the University is running a campaign ‘How your feedback has informed change’. This campaign aims to provide more information on the specific changes that have happened because of your feedback.  You will be able to learn more and find information on the changes that have been made by departments and Schools across the University on the Student Hub.

Your views and feedback are important to improve student life and student satisfaction. They help the University to understand the challenges you’re facing so mitigations and support can be put into place and continue with what’s working well.

The changes that we have made as a result of your feedback are:

  • Continued to offer a combination of online and in-person teaching to provide a more flexible approach to studies.
  • Helped students with their online studies by producing new guidance and improving the accessibility of our digital content.
  • Implemented LinkedIn Learning for all students to provide self-paced online materials for the development of digital skills.
  • Established Student Digital Community on MS Teams to provide students with a space to receive advice and support related to digital skills and using educational technologies which you can join here.
  • Offered additional financial support through the Covid-19 Hardship Fund,   Digital Inclusion Fund and new paid ambassador opportunities.
  • Invested in Togetherall to offer all students 24/7 confidential, digital mental health service support to help you take control and improve your mental and emotional health. You can register for this service using your City email address.
  • Ran a City Summer Skills programme to help returning students meet other students and catch up on academic and career skills.
  • Looked at the way we offer one-to-one support and developed a new policy to show how we can support students.

You can learn more about the changes we have introduced here