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City, University of London
Bayes Business School
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Extenuating circumstances, complaints and appeals
City has a number of support mechanisms in place to ensure any problems you experience are dealt with as quickly as possible.
Replacing a lost or stolen student ID card.
Your School will have developed an induction timetable for you which is specific to the course you are studying. They will ensure you are ready to start your lectures, have everything you need and know where you are going.
Help with IT services, including your City account and password, email, Wi-Fi and audio-visual equipment.
Calendar of Muslim prayer times and details of the facilities and support on campus.
Access your academic timetable, find and book rooms and make your way around campus.
The Neurodiversity Support team offers individualised, one-to-one support sessions with specialist tutors to help you develop compensatory strategies and relevant study skills.
Our multi-faith Chaplaincy team
The Chaplaincy team offers support to everyone, regardless of faith or belief and is an extra resource to support you in your time at City.
Pay using the online store
Pay fees and for City merchandise using the online store.
How to print, add credit, and check your balance.
Quick guide to Moodle
Guidance for using City’s online learning environment.