Registration
All new and returning students of City, University of London are required to register for their course each year.
Registration is the official process to enrol as a student on your chosen course, and consists of five stages (all of which must be completed).
- Stage One: Online Registration
- Stage Two: Upload your ID documents
- Stage Three: Activate your IT account
- Stage Four: Have your ID verified
- Stage Five: Collect your student ID card (on-campus study only)
Below you will find instructions for on how to complete all stages of this process which will vary slightly depending on whether you are a British or Irish National or an international student.
Please be aware that the guidance below and process that you will need to follow is based on the given nationality that you added in your application form and not where you are normally resident or your agreed fee status.
Jump to guidance for:
Registration and Re-Registration for UK and Irish students
Please see the below for guidance on each step of your registration process:
Stage One: Online Registration
All new and returning students of City, University of London are required to register online. Once you have an unconditional offer of a place on a course and the admissions staff for your course have received and logged your firm acceptance of that offer, you will be sent an email with a unique link to your registration homepage from where you can start the process of registering as a student.
If you are a postgraduate student holding an unconditional offer, we expect invitations to start being sent from the week commencing Monday 15 August 2022 onwards.
If you are an undergraduate student holding an unconditional offer, we expect invitations to start being sent from the week commencing Monday 22 August 2022 onwards.
During the online part of registration, you will be asked to:
- Confirm your personal details, such as name and date of birth
- Confirm your course details
- Update your contact details
- Accept to abide by City's Ordinances and Regulations
- Pay your tuition fees
You can find more information on tuition fees by heading to our How to pay page and also our Frequently asked questions.
If you have any problems or would rather complete this process in-person, then you may do so. We will be running in-person sessions to assist students through the registration and ID check process daily from Monday 12 September – Saturday 30 September in Room D220, Rhind Building between 10pm – 4pm (sessions will close at 12PM on Friday 30 September).
Please note: You will not be able to register online for your course until you have received an email from the Registration team inviting you to do so.
You must also hold a formal and confirmed unconditional offer for your course to receive this invite.
Stage Two: Upload your ID documents
After you have completed the online part of registration you will then be required to upload your documents (passport, etc.) in order for us to verify your nationality and identity and also ensure that you are eligible to study in the UK.
You must complete online registration before we can verify your identity and complete your registration.
What do you need to provide?
- Registration confirmation - once you have completed online registration, you will receive an email confirming this. Within this email will be a secure personalised link which will take you to City’s e:Vision portal where you will be able to upload your ID documents.
- A high-quality scan or photo of an original document to confirm your identity – this should usually be your passport. If you do not have passport, please see this list of other acceptable documents.
If you have any problems or would rather complete this process in-person, then you may do so. We will be running in-person sessions to assist students through the registration and ID check process daily from Monday 12 September – Saturday 30 September in Room D220, Rhind Building between 10pm – 4pm (sessions will close at 12PM on Friday 30 September).
Stage Three: Activate your IT account
You will also need activate your IT account which will then allow you access to all of City's online services, including the Library, Moodle and your City email:
Stage Four: Have your ID verified
After uploading your documents, we will check your registration and confirm your identity, nationality and your eligibility to study in the UK for the duration of your course.
Once we have confirmed your identity, we will issue you with a formal confirmation of registration at City to your stated contact email address.
We will be running in-person sessions to assist students through the registration and ID check process daily from Monday 12 September – Friday 30 September in Room D220, Rhind Building between 10pm – 4pm (sessions will close at 12PM on Friday 30 September).
Please note: To ensure that priority is given to students in the order that they need to start attending classes at City, your ID documents will not be verified until two weeks before your start date.
Stage Five: Collect your student ID card (on-campus study only)
If you are joining City, University of London as a new student in 2022/3, once your ID check has been finalised, you will receive a notification to confirm your fully registered status for your course. Within this notification will be a link to a booking system where you will be asked to book a slot to come onto campus and collect your ID card by Friday 30 September 2022. If you unable to collect your card by this date, you should follow the process for returning students below.
Between Monday 3 - Friday 7 October new and returning students will be able to collect ID cards from the Northampton Suite on the fourth floor of University Building.
For both new and returning students, if you are unable to book and collect your ID before Monday 10 October, after this date you will need to go to the Student Centre to collect your ID card - no booking will be needed.
What happens if you do not complete registration?
If you do not complete stages 1 to 5 of registration within 3 weeks of the start of the course, your IT access will be withdrawn and you may be de-registered from City.
If you think you may be late completing registration and need more time, please contact the Course Officer for your course within your School or Department as this will need to be considered by your academic Course Director.
If you have any other questions regarding registration, please email the Registration team.
Only completing all stages (in order) confirms your membership with City.
Students who do not complete all stages and finalise their registration are deemed not to be students and are not permitted to start or continue their course, so please ensure that you meet all your registration obligations.
Re-registration for returning students UK and Irish students
All returning students of City, University of London are required to re-register (online) each academic year. As you pass from one academic stage to the next, you will be invited to register again for the subsequent stage of your course. You’ll receive an email telling you when you are required to register, but you will also see your registration status on your e:Vision homepage and can register as soon as you see the status change to ‘incomplete’.
Completion of online re-registration for your course is mandatory for each year of study that you attend.
Returning Students ID Cards
If you are a returning student that has not already collected an ID card during the 2020/21 or 2021/22 academic years you will need to collect a new ID card as the University is updating our campus to move from 'swipe' access to 'tap' access. Further information on ID cards can be found here
Between Monday 3 - Friday 7 October new and returning students will be able to collect ID cards from the Northampton Suite on the fourth floor of University Building.
For both new and returning students, if you are unable to book and collect your ID before Monday 10 October, after this date you will need to go to the Student Centre to collect your ID card - no booking will be needed.
Registration and Re-Registration for International Students
As an international student, we are required to check your Right to Study.
All new and returning international students of City, University of London are required to register for their course each year.
Please see the below for guidance on each step of your registration process:
Stage One: Online Registration
All new and returning students of City, University of London are required to register online. Once you have an unconditional offer of a place on a course and the admissions staff for your course have received and logged your firm acceptance of that offer, you will be sent an email with a unique link to your registration homepage from where you can start the process of registering as a student.
If you are a postgraduate student holding an unconditional offer, we expect invitations to be sent from the week commencing Monday 15 August 2022 onwards.
If you are an undergraduate student holding an unconditional offer, we expect invitations to be sent from the week commencing Monday 22 August 2022 onwards.
During the online part of registration, you will be asked to:
- Confirm your personal details, such as name and date of birth
- Confirm your course details
- Update your contact details
- Accept to abide by City's Ordinances and Regulations
- Pay your tuition fees
You can find more information on tuition fees by heading to our How to pay page and also our Frequently asked questions.
If you have any problems or would rather complete this process in-person, then you may do so. We will be running in-person sessions to assist students through the registration and ID check process daily from Monday 12 September – Saturday 30 September in Room D220, Rhind Building between 10pm – 4pm (sessions will close at 12PM on Friday 30 September).
Please note: You will not be able to register online for your course until you have received an email from the Registration team inviting you to do so.
You must also hold a formal and confirmed unconditional offer for your course to receive this invite.
Stage Two: Upload your ID documents
After you have completed the online part of registration you will then be required to upload your documents (passport and relevant immigration category to allow you study in the UK).
Please provide a high-quality copy of an original document to confirm your identity and your Right to Study. Please see this list of other acceptable documents and instructions on how to upload your documents on the system.
If you do not have your visa issued by the point of your uploading your documents, please upload what you have and book your slot for in person registration.
Once you upload your documents online you will receive an invitation email asking you to book your in person registration.
Stage Three: Activate your IT account
You will also need activate your IT account which will then allow you access to all of City's online services, including the library, Moodle and your City email:
Stage Four: Have your ID and immigration documents verified in person
Upon submitting your documents online, you will receive an email inviting you to join your in person registration. Please follow the link in the email or check link below to book your in person slot for registration. At the point of in person registration, you need to have all your documents available, including your BRP card (if applicable).
When and where should I go?
The Visa Compliance team will be available in Rhind Building, main University campus from 9.30am till 5pm on the following days:
- 5 September 2022
- 8 September 2022
- 12 September 2022
- 14 September 2022
- 20 September 2022
- 22 September 2022
- 26 September 2022
- 27 September 2022
- 28 September 2022
- 29 September 2022
- 30 September 2022*
*Please note that we will be open until 12 noon only on 30 September.
From 3 October until 7 October we will be available in the Northampton Suite, in University Building. You can register every day that week from 10am till 4pm (On Friday 7 October we will be closing at 12 noon).
During International Students’ Welcome Day on Saturday 24 September you will also have the opportunity to register and receive your Student ID card. You do not need to book for registration on this day. Please make sure you bring all your relevant documents.
How do I book the registration slot?
Please book your slot before you come in. Please choose the date and the time that suit you the best but be aware that you must have completed stages one and two before your visit in order to be assisted. Make sure you bring all your original documents as below:
- Passport
- Visa Vignette
- BRP card
- Boarding pass (for those who entered the UK via the e-gates on Study Abroad programmes)
- Official Evidence of a Pending visa application with the Home Office if you have not yet received a decision on your visa application. This can be no older than 6 months. Please note we do not accept solicitors letters
- Visitor Visa (for short term study students only)
Deadline to complete your ID check
If you do not complete your ID check 3 weeks of the start of your course, your IT access will be withdrawn and you may be de-registered from City.
If you do not fully register and complete all five stages within the deadline, we are legally obliged to report this to the Home Office, who will then take action to curtail (cancel) your immigration permission (if applicable).
Stage Five: Collect your student ID card (on-campus study only)
When you come to complete in person registration (Stage 4) you will have the opportunity to collect your Student ID card at the same time.
What happens if you do not complete registration?
If you do not complete stages 1 to 5 of registration within 3 weeks of the start of the course, your IT access will be withdrawn and you may be de-registered from City. If you think you may be late completing registration and need more time, please contact the Course Officer for your course within your School or Department.
If you do not fully register and complete all five stages within the deadline, we are legally obliged to report this to the Home Office, who will then take action to curtail (cancel) your immigration permission (if applicable).
Re-registration for returning International students
All returning international students of City, University of London are required to re-register (online) each academic year and submit their original documents to be verified in person. As you pass from one academic stage to the next, you will be invited to register again for the subsequent stage of your course.
You’ll receive an email telling you when you are required to register, but you will also see your registration status on your e:Vision homepage and can register as soon as you see the status change to ‘incomplete’.
In many cases International Students will also be required to complete an new ID check once your Online re-registration is completed. If this is required you will receive a notification to confirm as soon as you have finished your online registration.
What documents do I need to bring?
Please bring your original documents as below:
- Passport
- Visa Vignette
- BRP card
- Boarding pass (for those who entered the UK via the e-gates on Study Abroad programmes)
- Official Evidence of a Pending visa application with the Home Office if you have not yet received a decision on your visa application. This can be no older than 6 months. Please note we do not accept solicitors letters
- Visitor Visa (for short term study students only)
Where do I need to bring my documents?
From 3 October until 7 October Visa Compliance Team will be available in the Northampton Suite, in University Building. You can register every day from 10am till 4pm (On Friday 7 October we will be closing at 12 noon). You can collect your Student ID card at the same time (in case you need one).
From 10 October till 17 October you can complete your re-registration in the Student Centre in the main University Campus. The Student Centre is open from 10 am till 4pm (from 11am on Thursdays).
What happens if I don’t complete re-registration?
If you do not re-register within three weeks of the start of the course, your IT access will be withdrawn and you may be de-registered from City. If you think you may be late completing re-registration and need more time, please contact the Course Officer for your course within your School or Department.
If you have any issues with payment or arrival to the UK please speak to your Admissions Officer/Course Officer at first instance.
Returning Students ID Cards
If you are a returning student that has not already collected an ID card during the 2020/21 or 2021/22 academic years you will need to collect a new ID card as the University is updating our campus to move from 'swipe' access to 'tap' access. Further information on ID cards can be found here
Between Monday 3 - Friday 7 October new and returning students will be able to collect ID cards from the Northampton Suite on the fourth floor of University Building
For both new and returning students, if you are unable to book and collect your ID before Monday 10 October, after this date you will need to go to the Student Centre to collect your ID card - no booking will be needed.
Contact us
Registration team
+44 (0)207 040 8321
registration@city.ac.uk
Visa Compliance team
visacompliance@city.ac.uk