We are City – Covid-19 Community agreement

The current global COVID-19 pandemic is an uncertain time for everyone and we want you to be clear about what you can expect from us and what we expect of you to keep our City community safe.

Please read this agreement alongside City’s Terms and Conditions including Our Student Charter: We are City.

We all have a part to play in making sure that the areas where we live, work, and study are as safe as they can be as we navigate this next step and we expect you as students, and everyone in the University community, to commit to the following:

Keeping each other safe

Supporting each other

  • Be flexible and understanding: We ask you to be flexible in your expectations and understand that we have had to change the way we all study and work to make sure that we can operate safely for all our community.
  • Be kind and considerate of each other: We expect you to look after each other, if you have a concern about someone please raise this with the appropriate member of staff, or if you aren’t sure, email studentcentre@city.ac.uk so that help and support can be offered. More information about support services can be found on the Student Hub
  • Stay informed: We ask you to keep learning about the issues arising from the global pandemic and make sure that you are considerate of everyone in the City community. You can find lots of helpful information on the NHS website and on our Student Hub.

Working together as a community

  • Be inclusive and supportive of those around you, recognising that we are all responsible for the protection of vulnerable individuals.
  • Show empathy, respect and due consideration to others including your friends and peers, university staff and the wider communities that support you to achieve your goals whilst at university, both on campus and online.
  • Respond in an open, positive, and respectful manner if you are challenged about your behaviour. If you wilfully and repeatedly breach University guidance we may consider it an act of misconduct and it could lead to disciplinary processes as outlined in the Regulation 13 – Student Disciplinary

The University commits to:

  • Prioritising the safety and wellbeing of all students and staff by putting clear measures and processes in place.
  • Taking all reasonable steps to prevent and control outbreaks of Covid-19 at City, University of London.
  • Anticipating and planning for emergencies, outbreaks and other contingencies.
  • Continuing to deliver high quality teaching and learning and provide a high standard of student services and specialist support.

The Students’ Union commit to:

  • Continuing to represent and advocate for students and their academic and social needs, to ensure that you get the best experience at City.
  • Working with the relevant University departments to ensure that all aspects of the student experience have been adapted and are being delivered to a safe and inclusive standard.
  • Creating a welcoming culture by providing opportunities for students to interact and become a part of the City community #MyCityUni.

Useful links

If you need further support please contact your personal tutor, course office or the Student Centre studentcentre@city.ac.uk

If you experience bullying and harassment in relation to Covid-19 we ask that you continue use Bullying and Harassment processes to report these

Thank you for the role you will play in keeping our community safe as part of this agreement.