How do I find out if I am eligible for adjustments?
Adjustments may be available if:
- You have a disability
- You have a specific learning difference, such as dyslexia
- You have a mental health condition
- You are pregnant
- You are suffering from injuries that may affect your performance in exams.
Your first contact point should be registering with the team your condition relates to:
- Neurodiversity Support
020 7040 0246
- Mental Health Team
020 7040 8094
- Disability Team
020 7040 0246
- Student Health Centre
020 7040 5998 (for temporary conditions including pregnancy)
Where you have conditions across multiple teams please register with all relevant teams to ensure you are supported in all aspects. Note that you will need to provide appropriate evidence.
- The Exams Office will be informed of any relevant adjustments which have been agreed for you and make the necessary arrangements for your exams. You will be sent information about where your exams will take place after the release of the main timetable.
In order to receive adjustments you must have agreed and finalised your provisions by one month before the start of the exam period:
- Thursday 3rd December for the January 2021 exam period
- Tuesday 6th April for the May 2021 exam period
- Thursday 8th July for the August 2021 exam period
This also applies to a reduction in adjustments. Whilst you are able to choose not to use adjustments in your examination, unless agreed prior to the deadline you must attend the venue in which your seat is allocated which may be away from the main cohort.
Please note that it may take several weeks to complete your application so you are advised to start the process as early as possible.
How long are my adjustments valid?
Your arrangements will be in place until: you graduate from your current course; there is a change to your circumstances or if your adjustments are temporary, the end date on your form. If you transfer course or start a new course at City you must make a new appointment with the relevant team in order to agree new adjustments. Adjustments from prior courses are not carried forward.
When are my exams?
Check the main timetable for the date and time of your exam. For in-person exams, all morning examinations will start at 10:00 – the same as for students without adjustments.
Where the main exam is scheduled to start at 14:30 or 18:00, if you have adjustments your exam will start at 15:30. These timings will be confirmed in the information you receive after the publication of the main exam timetable. Please note that these timings only refer to in-person examinations, and that online examinations have varied start times.
Where are my exams?
When sitting the exam in person, in most cases students with adjustments are seated away from the main cohort in order to deliver your provisions. These venues have specialist invigilators to provide your adjustments.
After the main examination timetable is published you will receive details of your venues. It is essential you attend the venue you are advised to as you will not be allocated a seat in the main venue.
How does extra time work?
Extra time automatically extends the duration of the exam by adding a percentage to the normal duration. For example, where an examination is normally two hours long, if you are permitted 25% extra time you would receive 2 hours and 30 minutes.
How do rest breaks work?
Rest breaks allow you to take a break from writing your exam. You are not permitted to write or communicate during this time. To take this break you would notify an invigilator and they would record the time you start and finish the break.
Rest break time is only added to your duration if you use the rest breaks. For example, for a 2 hour exam if you use no rest breaks your end time would still be 2 hours from the start of the exam. If you take 3 breaks of 3 minutes each during the exam, your end time would be 2 hours and 9 minutes after the start of your exam.
The invigilators will track your breaks and add your rest break time taken to your end time as you go. If you are ever unsure about your rest breaks times, please ask an invigilator.
How do stickers work?
Stickers may be provided for students with specific learning differences or visual impairment to indicate that allowances should be made for spelling and expression. It is your responsibility to bring these to your in-person examinations. New stickers can be collected from the Learning Enhancement & Development Helpdesk.
How does using a PC work (including assistive technology)?
For exams taking place in-person, where you are permitted use of a PC you will be sat in a PC venue. You always have access to the normal answer materials and have the option of completing the exam on these, the PC or a combination of both. The only exception to this is where the main examination is PC based.
During in-person examinations, assistive technology is set up in individual venues on campus. Where necessary you will be provided with headphones, microphone and a soft-copy of the exam paper to facilitate your use of the technology. You must ensure you are familiar with the technology prior to the exam as user guidance cannot be provided during the exam. Training can be arranged with the Library.
How can I change my arrangements?
If you would like to amend your adjustments please contact the team who agreed your current provision. Please remember the deadline for adjustments applies to changes too, so make sure you visit the team as soon as you feel an amendment is necessary.