Find answers to some of our most frequently asked questions.
When and where is my exam?
View the examination timetable.
We use internal and external venues to hold examinations throughout the academic year. Find out more information about exam venues here.
I have exam adjustments, where is my exam?
The Exams Office email all students receiving adjustments with the details of their arrangements after publication of the main timetable. If you have not received this email by the start of the exam period, please contact the Exams Office at email@example.com.
What dictates the exam timetable publication dates?
Timetabling the exams is an extremely complex process and we make every effort to publish the timetable as early as possible. The publication date is dictated by the receipt of information about the exams running and student registrations. At City we know it is very valuable to have time at the beginning of each term to choose elective modules. Once these are chosen your School then completes your registrations before the Exams Office can begin timetabling mid-way through the term. During the timetabling process there are several stages including the review of the timetable by your School so that your full course commitments can be considered to ensure that you have the best opportunity to succeed.
Timetabling for the August exam period requires the outcomes of the term 2 exams. In accordance with City’s Assessment and Feedback Policy, 4 weeks of marking followed by Assessment Boards are required to ensure the accuracy of results before timetabling for the August exam period can begin.
I have a family commitment during the exam period, what can I do?
Students are required to be available during the whole of the exam period. Timetabling exams is extremely complex and we are not able to change the exam dates or times due to individual commitments. If you are concerned that you are unable to be present at an exam, please contact your department as soon as possible to discuss it.
I work part time and my employer wants to send me to a conference during the exam period, what can I do?
Students are required to be available during the whole of the exam period. We are not able to disclose any details of exam times before the official timetable has been published. Neither are we able to change the exam dates or times due to individual commitments. If you are concerned that you are unable to be present at an exam, please contact your department to discuss it.
Can the timetable change after it has been published?
This is unusual but yes, it may be necessary to make changes to the published timetable. Students are strongly advised to check the time and venue of their exams regularly in case of last minute changes.
Students are required to be available for the full exam period and it is not recommend flights or other plans are made within in the exam period in case a change is required.
Why is my exam in a different venue from my peers although we are taking the same exam? What is a split exam?
Some examinations take place in more than one examination venue at the same time, which is referred to as a split location. Find out more information about split examinations here.
I need to book flights, can I receive the timetable early?
The timetable is created newly each exam period due to the variances in modules offered, exams that need to run and the number of candidates on each exam. We start timetabling as soon as all students have chosen their elective modules and publish the timetable as soon as it is finalised. Therefore we are not able to disclose any details of exam times before the timetable is published.
I have discovered that I have more than one exam at the same time, what shall I do?
Please contact your Course Office as soon as possible and advise them you have an exam clash. They will liaise with the Examinations Office who will contact you before the start of the exams to confirm your arrangements.
I missed my exam because I was ill, what shall I do?
You can apply for extenuating circumstances via your department. As soon as you can, you need to submit the extenuating circumstances form and a certificate from your doctor to your Course Office. For more information and the relevant form, please refer to your Programme Handbook or ask your Course Office. It is not necessary to inform the central Exams Office.
I'm going to be late for my exam, what shall I do?
You can enter your examination up to one hour late but will not receive any additional time in the exam. Please see the Exam Instructions for more information.
I’ve been injured close to the start of my exam, what shall I do?
If you are injured before an exam period but still want to sit your exams, contact the Student Health Centre as soon as possible to see if it they can make arrangements for you.
If you cannot sit your exams due to an injury, you can apply for extenuating circumstances via your department. You need to submit the extenuating circumstances form and the required evidence by the deadline provided by your Course Office. For more information and the relevant form, please refer to your Programme Handbook or ask your Course Officer.
What is my student number?
Your student number is the 8-digit number on the right hand side of your student ID card.
I have lost my ID card, what shall I do?
You need to bring your student ID card to all examinations. If you have misplaced your ID card, please go to the Student Centre (Level 2, University building) to obtain a replacement card.
Where there is not enough time to get a new card, the only other acceptable forms of ID are a passport or a photo driving licence. If you do not have access to these then please arrive to your exam as early as possible and make yourself known to an invigilator who will be able to make alternative arrangements to verify your ID.
I have a calculator that is very similar to the permitted models, can I use it in my exams?
No, only the specified calculator models are permitted. Please see the Calculator section for more information.
What items am I allowed to bring into the examination?
Please see the Exam Instructions for information.
Due to religious reasons, I can't sit my exam on the date timetabled. What shall I do?
Please see the Religious Observance page for information.
Where can I find my module codes?
The module codes are on the published exam timetable, in your Programme Handbook, or your teaching timetable. It is important to check the timetable by module code as some modules have similar or identical module titles and you must attend the correct session for your exam.
Exam results and resits
When do I get the results for my exams?
Please see Exam Results for information.
I think I have a resit but I'm not sure. What shall I do?
After every main examination period, your department sends out a letter confirming if you have any resits. If you did not receive a letter, or if the information in the letter is not clear, please contact your Course Office.
Do I have to register for my resit exam?
Some departments require students to register for their resit exams. If you are not sure, please refer to your Programme Handbook or contact your Course Office to confirm.
How can I find out the date for my resit exam?
When the examination timetable has been published, it is available on the timetable page. It is not possible to estimate exam times and dates before the timetable has been published.
Ask a Question
To ask the Exams Office a question please email firstname.lastname@example.org.