Visa and Immigration Advice

City, University of London has an International Student Advice team who provide confidential advice and guidance to applicants and students on study-related visa and immigration issues

How we can help you

You can find all information for current international students on the Student Hub . If you have any further questions, you can visit us in the Student Centre, on Mondays, Wednesdays or Thursdays from 10 till 4 or you can login to Support@City using your student ID number and complete the short form to send your question or request to the relevant team.


Visa & immigration advice for City international students - drop ins

The International Student Advice Team is available in the Student Centre in the main University campus on Mondays, Wednesdays or Thursdays from 10 till 4. You can drop in to see us but please bear in mind that sometimes we might not have anyone available. Please call before you drop in if possible.

Book an individual appointment (conducted over the phone or in person)

Appointments are intended for students who need specific support with a visa application, either before it is submitted or once an application has been refused. Students who have general questions about applying for a visa should read the guidance on our main website, and If you can’t find the answer and need to speak to someone, login to Support@City using your student ID number and complete the short form to send your question or request to the relevant team.

If you wish to have a private, confidential conversation with one of our advisers, please login to Support@City using your student ID number and complete the short form to request an appointment

  • Your full name
  • Your student number
  • Your contact telephone number
  • Summary of reasons for requesting appointment
  • Preferred day for appointment

Immigration advice and services regulated by the Immigration Services Commissioner

Immigration advice and services regulated by the Immigration Services Commissioner
International Student Advice Service: Statement of Service

Contact us

If you would like to speak to the International Student Advice Team, please telephone us on +44 (0)20 7040 7040.

Alternatively, you can contact us via Support@City.