Printing

Printing facilities at City

Print and photocopy functionality are available in all buildings across City’s campus including the student PC labs and all main library floors.

Default printing is set at double-sided, black and white, although colour printing is available by simply changing your document printing properties.

Once you have an account on City’s computer system (i.e. a username and password for logging in) you will also have a “Print Credit Account”. This means you can print using any of the following methods:

  • From any of the student computers, in the usual way (using File>Print)
  • From your own device, if connected to the eduroam wireless network, you will be able to use wireless printing via mps.city.ac.uk
  • By sending the document as an attachment to mps@city.ac.uk from your City, University of London email address

You can then retrieve your printout from any printer you can physically access, by using your City ID Card. Please note, you will need to collect your printouts within 24 hours or they will be deleted.

Print and photocopy credits

The printing and photocopying operates on a credit system which you can top-up at mps.city.ac.uk and select “Add Credit”. Whilst you have a positive balance you can retrieve your print-outs, which will be charged as follows.

FormatA4A3
Single-sided black and white page £0.05 £0.20
Double-sided black and white page £0.08 £0.30
Single-sided colour page £0.20 £0.80
Double-sided colour page £0.30 £1.20

Frequently asked questions

How do I use wireless printing?

Ensure your device is connected to the wireless network. You can then use wireless printing by visiting mps.city.ac.uk and selecting Web Print. Access Web Print and Email to Print user guides for further instructions.

How do I use email to print?

You can also email your document to

How can I check my balance and transaction history?

Your balance and transaction history can be checked at mps.city.ac.uk.

What do I do if I have a bad quality print?

You will need to retain your bad quality print and visit the IT Service Desk in one of the following locations:

  • Room E101, Drysdale building, 1st floor
  • Northampton Square Library, University building, 2nd floor
  • Cass Learning Resource Centre, Bunhill Row, 1st floor.

Is it possible to request a refund of my print balance?

At the end of your course you can request your outstanding print balance to be credited to your bank account by visiting mps.city.ac.uk and selecting “Refund of Print Credit to Credit/Debit Card”.

What should I do if the printer displays an error?

  • Room E101, Drysdale building, 1st floor
  • Northampton Square Library, University building, 2nd floor
  • Cass Learning Resource Centre, Bunhill Row, 1st floor

The printers are routinely monitored, however if the printer neighboring you is busy or inoperable, you can retrieve your print job from any of the other printers across City.