Support services at City

There are a range of specialised support teams at City who you can reach out to for emotional, practical and wellbeing support.

Report + Support

If you would like to report something to City, you can use our online reporting platform, Report + Support.

Report + Support makes it easier to confidentially report a wide range of issues so that we can best support you.

Use this tool to report a concern, an incident that occurred, or to make a disclosure about your own or someone else's safety and well-being.

Campus Security

City’s campus security team are on duty 24/7 to keep students safe and protect the University's premises.

• In an emergency please call the 24-hour line: 020 7040 3333
• You can also contact the team with safety enquiries during office hours: 020 7040 8047

Student Health and Wellbeing

Our Student Health & Wellbeing team is made up of four key services.

• Our Student Mental Health Service can offer you practical and emotional support
• Our Student Counselling service can offer one-to-one therapeutic sessions for any difficulties affecting your wellbeing
• Our Student Disability and Neurodiversity service offer specialised and tailored support to students with disabilities and neurodiversity
• Our Student Health & Wellbeing Engagement service is available for general health and wellbeing enquiries

You can register with the team today and find out how we can support you.

Bullying and Harassment Advisers

Bullying and Harassment Advisers are a group of staff volunteers trained to provide advice and support to students who feel they are being subjected to harassment or bullying.

If you need to speak with an Adviser you can complete the Bullying and Harassment Adviser request form.

Students' Union Advice Centre

Your Students' Union advice centre can offer you a safe space to talk and receive support.

If you have experienced any form of Bullying, Harassment or Sexual Misconduct, your SU can help you understand how the University can help and signpost you to relevant support services.

You can access your SU advice centre by completing a case form. Learn more about the process on the SU's website.

Support@City

If you are not sure who to contact or just need help, you can always access Support@City and submit a query by completing the short form.

The Student Adviser team will receive your query and share it with the relevant support team who will then get in touch with you.

Support in the local area

Safe Haven Scheme

Safe Havens are a way for you to seek help from local businesses if you’re ever in a situation where you're feeling threatened, facing harassment, are unwell or just need directions.

Use the Safe Haven Map created by Islington Council to see Safe Havens in the ECV1 area and safe routes that are covered by CCTV.

Ask for Angela

Ask for Angela is a safety initiative being rolled out in London bars and clubs. Look for signs and posters in the licensed premises to know they are a part of the scheme.

If you ever feel unsafe or in trouble at these venues, you can ask for ‘Angela’ discreetly. The staff will assist you, whether it’s reuniting you with a friend, getting a taxi, or involving security or police if needed.

Local authorities