Coronavirus

City has published updated advice for its students and staff on the outbreak of the coronavirus (COVID-19).

Latest information for students and staff

Last updated: 23 Dec 2021 4:17pm

Studying online

Read our checklist of technology and facilities you'll need for studying online.

Since some teaching and learning will be virtual, we would like to make sure that you have everything you need to get started and make the most out of your studies online. We have put together a list of essential software and equipment you will need and where to find out more information.

Some programmes require you to use additional specialist equipment, hardware and software. Your programme team will let you know what this is and how to access it – if you have any questions on this, please contact your Course Officer.

What you need for your online studies

Hardware and equipment

Mobile phones and tablets:

  • You can use a mobile phone or tablet to access key information e.g. from emails and websites and to participate in online sessions or events. Before starting your activities, ensure that your devices have the most up-to-date versions of apps and that they are connected to a stable Wi-Fi or 4G network that has enough capacity for online streaming of lectures and seminars.
  • Mobile phones may not be suitable for extensive reading and written assignments as their screens can be too small. If you need to do more extensive reading, a tablet or laptop, would be more suitable.

Laptops and/or desktop computers:

  • Laptops and/or desktop computers can be used to access online lectures and seminars, as well as for readings and longer written assignments.
  • For written assignments (e.g. essays), it is better to use a computer, a laptop with a connected keyboard and mouse or a tablet with a Bluetooth keyboard and mouse.
  • Make sure that you have the essential apps and software (below) downloaded and updated.
  • Ensure that they are connected to Wi-Fi or a strong connection that is sufficient for streaming online lectures and seminars.

Webcams, microphones, speakers and headphones:

To help you take part in interactive online sessions for your course, you should have:

  • A webcam (either in your device or as a separate plug-in)
  • A microphone and speakers (either in your device or as a separate plug-in) or a headset to improve audio quality and reduce background noise.

Essential software and apps

  • Moodle – This is where you can access your learning resources and content from your courses, including lecture slides, reading, notes and lecture recordings where these are provided. There are also other essential functions we would recommend you learn to use including discussion forums and submitting your assignments. Moodle is also accessible on both mobile devices and laptops/desk computers.
  • Microsoft Teams – This app can be used for online lectures and meetings with your lecturers, supervisors and classmates. You can also set up meetings using the app. Microsoft Teams is available for both mobile devices and on laptops/desktop computers. Learn more about how to use the software with our peer to peer Microsoft Teams guide.
  • Zoom - Along with Microsoft Teams, Zoom is a frequently used programme for video or audio-conferencing calls with your classmates, lecturers and future employers.  You can download Zoom on your laptops, mobile phones and tablets. Read the peer to peer guide on how to use Zoom the software.
  • Microsoft Office –  Office 365 provides you with online access to software including, Word, Excel and OneNote from any web browser. As a City student you can install it for free by visiting office.com, logging in with your email address and password and selecting ‘Install Office Apps’. If you need further support, join our community on Microsoft Teams to ask any questions.
  • Microsoft OneDrive - We would recommend moving files stored on your personal computers and laptops over to your OneDrive, City’s online file service, which allows you to access your files on any device at any time. To access OneDrive, go to office.com and login using your City email address and password then select OneDrive from the main menu. You can add files to OneDrive by dragging and dropping them onto the screen showing OneDrive or by selecting ‘upload’ then select the files or folders you wish to upload.
  • AppsAnywhere – We also recommend that you download AppsAnywhere, which enables you to access the apps you need from anywhere. Find out more about AppsAnywhere.

If you are having problems accessing any of the above please contact our IT team.

Quiet study space

  • Makes sure you have sufficient space for your devices and that you are seated in a quiet study space in a healthy posture while working.

If you don’t have access to a sufficient study space you can book a space in the Library or on campus. Please ensure you book a space before you come to campus and follow the guidance in place.

How to make the most out of your studies online:

  • Create a schedule and keep to it.  Share your schedule with others so they know when you’re studying and need to not be disturbed
  • Take breaks and stay healthy – avoid overworking by scheduling and sticking to working hours that aren’t overly long or irregular
  • Keep taking notes when watching a video or reviewing slides. Pause videos and use timestamps to take note of key points.
  • Check emails and notifications regularly on Moodle (at least daily) to check for new activities and messages. Ensure you subscribe to Moodle forums and check your City emails.
  • Regularly communicate with your lecturers and tutors and stay connected with your classmates and other students
  • Be patient, flexible and considerate of your fellow learners and your lecturers as they deal with an evolving situation and be prepared to be flexible. Keep in mind your lecturers and peers may be getting LOTS of emails, so identify yourself, use email etiquette, etc.

Visit our Studying and Learning Online guide for more tips to improve your online study skills and user guidance.

Book a PC or study space in the Northampton Square Library on the library website.

If you need more support or have any further questions, you can email: digitalinclusion@city.ac.uk or if you’re having issues using any of the systems, you can contact IT Services.

Remote Learning Fund

If you are not able to access any of the hardware mentioned above and/or don’t have access to WiFi or 4G off campus we may be able to support you with a small grant towards the cost of these items if you meet the eligibility criteria below:

Eligibility criteria:

  • Undergraduate home student
  • Full-time
  • Enrolled for 2021/22
  • In Year 1 (only)
  • Household income as assessed by Student Finance England (SFE) £25,000 or less

Assessment and notification

  • Applications will be assessed on students’ personal circumstances and household income as provided by Student Finance England (SFE)
  • Please ensure your household income information is shared with City before completing your application. For any queries on giving your consent please contact Student Finance England directly on 0300 100 0607.

  • Applications will be assessed in the order of receipt.
  • We will contact you via your City email address to notify you of the outcome of your application.
  • Students can only apply once during the 2021/22 academic year so please ensure you fully complete the application form with as much details as possible
  • We’re aiming to process applications within 5 working days
  • Application outcomes can not be appealed

Payments

  • Payments are made by bank transfer. Please ensure you carefully check the bank details you submit – incorrect details will cause payment loss or delay.
  • Payments are made once per week.
  • Grants do not need to be repaid.

Application

If you meet the above eligibility criteria and would like to apply for a remote learning fund grant please apply today.

If you have further questions please contact the Funding Team.