Email

City Email provides a fast and convenient way to send information to others. The email system is open to all City members including alumni students which means students are now provided with an email for life after graduation. To use your email, you must have a City login account.

What is my City email address?

Your City email address is provided at student registration and is displayed to you during:

  • Account activation
  • Personal detail updates in E:Vision
  • Profile edit option on Moodle

If you are unsure of your email address then please contact the IT Service Desk

How to access City email

There are three main ways to access your email.

Directly through the website

By using your normal web browser (e.g. Internet Explorer, Firefox, Safari and Opera) you can access the Outlook Web App to send and receive emails, access your calendar and contacts. This is available  from both inside and outside the City network.

Login via https://email.city.ac.uk.

Enter your City email address and your normal IT password to proceed.

Via a mobile/handheld device

For instructions to configure Office 365 on your mobile or handheld device click on the link below.

Via an email client using IMAP

Depending on what email client you are using, see below for the IMAP and SMTP settings.

IMAP settings

Server name: outlook.office365.com
Port: 993
Encryption method: TLS

SMTP settings

Server name: smtp.office365.com
Port: 587
Encryption method: STARTTLS

Email help

For further assistance, please refer to the email FAQ. If you can't find an answer, please log a query with the IT Service Desk, or telephone extension 8181 or 020 7040 8181 (24 hour telephone support, 7 days a week).